Melissa May Email & Phone Number

United States

East Hartford, Connecticut, United States

My role encompasses development of the COA Licensing Department to ensure effective management, foster significant growth and establish key partnerships. My responsibilities include nurturing the expansion of the department, optimizing operational processes, and driving collaboration with eCOA vendors, COA developers, and copyright holders. Furthermore, I have successfully enhanced author outreach initiatives to efficiently manage the licensing of COAs, contributing to the overall growth and success of our organization.

East Hartford, Connecticut, United States

Expertly managed and streamlined operations, guaranteeing the swift and precise execution of all projects and assigned tasks. My commitment to a positive client experience is unwavering, evident in the strong relationships cultivated with clients and copyright holders including EuroQol, EORTC, Mapi, MD Anderson, FACIT, C-Path, and Northwestern University. Over a span of three years, I achieved remarkable growth, expanding my team by 200% while concurrently enhancing profitability. I took the initiative to create impactful training and marketing materials, contributing to the professional development of my team and reinforcing our market presence. With a keen focus on client satisfaction, I played a key role in both solidifying existing relationships and successfully acquiring new business opportunities.

Greater Minneapolis-St. Paul Area

As a specialist within the production team and a pivotal sales/production liaison, my expertise lied in driving the success of linguistic validation projects and processes. I played a crucial role in leading the training and development of a dynamic project management team focused on linguistic validation of COAs for international clinical trials. My responsibilities extended to negotiating project budgets, managing timelines, coordinating linguistic resources, and fostering strong vendor relationships. Serving as the single point of contact for account representatives,Additionally, I have crafted validation reports for regulatory submissions and designed cognitive debriefing questionnaires for interviews with both patients and the general population.

Greater New York City Area

Greater Chicago Area

Greater Minneapolis-St. Paul Area

I developed specifications for Salesforce.com solutions, offering essential support for customizing Salesforce applications. I successfully executed complex Salesforce.com customizations and implemented end-to-end solutions, catering to a range of small and mid-sized applications.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Certificate, Patient Reported Outcomes

Bachelor Of Science (B.S.), International Business

Associate In Arts, Liberal Arts And Sciences/Liberal Studies

Activities and Societies: - Student Aid at the Language Services Department

Diploma In English Language, English Language