Melissa Williams Email & Phone Number

Litchfield Park, Az, Us

Chandler, Arizona, United States

Canyon Building & Design LLC Restoration Division's vision is to be the leading full-service contractor in Arizona, recognized for our commitment to excellence in every aspect of our business. We strive to provide exceptional quality and service to our clients, while creating a positive impact on the communities we serve. Our goal is to be the go-to partner for all emergency service and restoration needs, delivering innovative solutions and unparalleled value to our clients, employees, and stakeholders. We aspire to be the benchmark for the industry, setting the standard for excellence in immediate action, high quality repairs, and customer satisfaction.Canyon Building and Design Restoration Division "Restoring your past, building your future."

Phoenix, Arizona, United States

- Manage production, office, and marketing functions and all job processes according to SERVPRO procedures. - Assign and coordinate duties of all staff. - Manage production, office, and marketing staff. - Set up and establish job flow, coordinate job requirements, and ensure that job files are complete. - Resolve problems quickly as they arise. - Perform sales and marketing activities. - Ensure that customer needs are met on all jobs. - Communicate and establish rapport with commercial, insurance and residential customers. - Create a long-term vision for the company by creating long and short-term goals. - Build management team and successfully train them to be self sufficient.

Shreveport-Bossier City Area

- Manage production operations, ensuring jobs are completed according to SERVPRO® production processes and procedures. - Manage all aspects of Franchise production. - Manage and improve customer satisfaction, including the resolution of customer complaints.- Ensure production staff follows SERVPRO® Franchise processes relating to customers and takes care of customer needs.- Network and build relationships with centers of influence (COIs).- Keep the Owner or General Manager updated on production.- Manage production managers and manage production staff, as necessary.- Oversee Work-in-Progress (WIP) meetings to monitor progress of jobs, ensuring most efficient production possible.- Oversee or manage Large Loss jobs by providing quick responses to job loss site, ensuring any size losses are handled professionally and profitably.- Oversee and verify accuracy of job estimates, resulting in improved profit margin.- Ensure compliance with job standards to achieve defined results in production division.- Keep facility in working order, ensuring equipment is well-maintained.- Make sure production team employees follow safety and risk management guidelines on the job site, in the office, and while traveling.- Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently and within compliance.