Melissa P. Email & Phone Number

Rosemount, Mn, Us

Train and educate Pain Management HCPs to promote the safe and effective use of the SPRINT PNS system to optimize patient outcomes.

Lead the education process (as a member of a cross-functional team) by designing and developing global curriculum and content for education and training programs intended for Medtronic personnel and customers that support Marketing messages. Analyze tasks and create objectives associated with Cardiac Rhythm Management products / therapies.Solicit and analyze global client training requirements before and during development to ensure that deliverables meet the learning objectives of the audience and aid them in achieving their tasks.Increase productivity by creating improved efficiencies in the course development process (utilizing multiple media resources)Develop education plans as part of department SOP for each new product / therapy launch.Adhere to budget and timelines during the development process.Implement best practices in the instructional design process.Deliver content to learners to help assess effectiveness of materials.Participate in the review, testing, and evaluation of all education materials.

Assisted Sales Representative in growing a closed (100% competitor) account from 0 to 110%. Nominated to be team representative to sell the implantable cardiac monitor. Within the first two months of launching the product I developed and delivered several sales presentations and as a result led to the highest sales in our region.Provided technical and implant support in response to field inquiries on a 24-hour, on-call basis. Involved in numerous device-troubleshooting scenarios that needs immediate interpretation. Attend various all-day device clinics.Planned and facilitated customer visits to corporate facility in Sylmar, CA. Created, developed and led the 2008 and 2009 Area Education Series for Mid-West. Sent updates to key company personnel which has urged other Regional Managers to motivate teams in developing an education plan.Took initiative to learn, create & educate team on application to enhance communication. Known as team’s resource for these special projectsSupported a large territory and variety of sales representatives with high levels of expectations demanded in everyday performance