Melissa Preshaw Email & Phone Number

Los Angeles Metropolitan Area

United States

I have worked in Behavioral Health for a number of years holding many positions with large companies. I worked at CRC Health Group for many years leaving as the Director of Corporate Marketing in 2014 to join American Addiction Centers to help with acquisitions. From there worked as a consultant with Lee Equity Partners on acquisitions and left after a successful purchase of Summit Behavioral Health. I stayed with SBH for a transition period and am now looking for the next opportunity. I hope… Show more I have worked in Behavioral Health for a number of years holding many positions with large companies. I worked at CRC Health Group for many years leaving as the Director of Corporate Marketing in 2014 to join American Addiction Centers to help with acquisitions. From there worked as a consultant with Lee Equity Partners on acquisitions and left after a successful purchase of Summit Behavioral Health. I stayed with SBH for a transition period and am now looking for the next opportunity. I hope to work with facilities looking to improve conversions and to raise multiples for a buy out. My background includes counseling, program director, marketing director, Director of Corporate Marketing, Call center start up and acquisitions. My unique experience of helping CRC Health Group grow from one facility to 150 could be valuable. I want to work with a good team, have fun and instigate passion for the future. Show less

United States

10,000 beds is a 501c3 Nonprofit organization dedicated to helping people who need recovery find recovery by working with generous partners who scholarship services. My role is to act as a liaison and to procure new providers.

My role is to assist SBH in finding Substance Abuse facilities to add to their platform.

Nyc

Strategic consulting, acquisitions, marketing and branding

Soquel, Ca

Acquisitions, Marketing and Branding

Cupertino, Ca

To oversee corporate branding of all CRC Health Group channels, including national conferences, speaker platforms, website, printed marketing collateral and advertisement positioning CRC Health Group.Position Responsibilities:•Coordinate all aspects of national press events positioning company as the leader in the field. Liaison to 4-Star General Barry McCaffrey office on national press campaigns.•Overseer of Corporate and 100 facility collateral print materials •Manage the… Show more To oversee corporate branding of all CRC Health Group channels, including national conferences, speaker platforms, website, printed marketing collateral and advertisement positioning CRC Health Group.Position Responsibilities:•Coordinate all aspects of national press events positioning company as the leader in the field. Liaison to 4-Star General Barry McCaffrey office on national press campaigns.•Overseer of Corporate and 100 facility collateral print materials •Manage the Corporate Intranet home page strengthening internal communication, maintaining quality messaging •Corporate Conference Planning -Promote and Brand CRC services, locations and levels of care through trade show exhibits nationally•Content Management: contributor to Peer Review for internet web and landing page messaging. Contributor to Social Media content. Show less

Cupertino, Ca

•Developed and launched CRC National call center to maximize admissions of Internet marketing campaigns for 20 CRC addiction rehab facilities programs nationwide .•Planned and directed call center policies, objectives, and initiatives.•Monitored call performance and delivery of high quality customer service. •Developed training to meet acquisition needs.•Monitored the overall performance of call center operations and reviewed performance of individual advisors.… Show more •Developed and launched CRC National call center to maximize admissions of Internet marketing campaigns for 20 CRC addiction rehab facilities programs nationwide .•Planned and directed call center policies, objectives, and initiatives.•Monitored call performance and delivery of high quality customer service. •Developed training to meet acquisition needs.•Monitored the overall performance of call center operations and reviewed performance of individual advisors. •Responsible for setting and achieving monthly, quarterly and yearly objectives, enforcing the quality standard of each call handled by an NRC advisor, and fostering an environment of continuous learning and improvement through training and coaching. •Oversaw implementation of Sales Force software. Show less

Scotts Valley, Ca

-Management of adult and adolescent chemical dependency facility to include 69 bed residential unit, day treatment and two out patient locations. -Budget management: management of revenue and expenditures to maintain 41% operating margin. Managed $3 million operating budget. -Licensing and accreditation: maintained active state license and accreditation regulations with State of California Drug and Alcohol Programs, Department of Social Services Community Care Licensing and the… Show more -Management of adult and adolescent chemical dependency facility to include 69 bed residential unit, day treatment and two out patient locations. -Budget management: management of revenue and expenditures to maintain 41% operating margin. Managed $3 million operating budget. -Licensing and accreditation: maintained active state license and accreditation regulations with State of California Drug and Alcohol Programs, Department of Social Services Community Care Licensing and the Commission of Accreditation of Rehabilitation Facilities (C.A.R.F.) -Personnel: supervised 60 FTE’s. Oversaw performance of all departments including Intake, Adult Clinical, Adolescent Clinical, Dietary, and Housekeeping, Maintenance, Marketing, Nursing and Out Patient services.-Represented facility as lead spokesperson, facilitated public relations activities, generated new contracts. Show less