Melissa Diaz Email & Phone Number

Colombo, Western Province, Sri Lanka

Colombo, Western Province, Sri Lanka

Sri Lanka

- One of the lead BA/POs of the Camms.Risk modernization project.- Owning and maintaining the product roadmap for Camms.Risk's Risk and Audit modules in AHA. - Highly involved in the requirements-gathering process and maintaining a close relationship with the leadership team, stakeholders, and clients.- Analyzing the existing product to better understand the user experience and gap analysis to improve the product's usability.- Performing competitor and market analysis to fine-tune the product. - Eliciting and documenting specifications (in Word) while adhering to organizational BA best practices. - - User Story writing with acceptance criteria, validations, UI/UX rules, and UI mockups.- Maintaining epics, user stories, and tasks backlog for each SCRUM team using JIRA.- Collaborating with the UI design team on requirements wireframing and prototyping.- Collaborating with Project Managers and SCRUM Masters in SCRUM ceremonies such as Backlog grooming, Sprint planning, Daily Standups, Sprint Review, Sprint Retrospect and promoting Agile practices within the team.- Carrying out effort estimation sessions for user stories using Planitpoker.- Performing feature demos and KT sessions to leadership teams, relevant stakeholders, clients, and other teams.- Facilitating specification walkthroughs for development and QA teams.- Participate in technical discussions hosted by the development teams for features that are to be developed to ensure the feature is discussed as expected by the requirement. - Working directly with the development teams to ensure the required features are developed as per the requirement. - Performing BA testing and user acceptance testing (manual) and providing confirmation adhering to the definition of done.- Working on release notes for pre-sale purposes and user guide updating purposes.- Highly involved in client support/request ticket investigation and providing solutions/findings from a product perspective.

Sri Lanka

- Owning and maintaining the product road map for PickMe Food in JIRA. - Collaborating with Project Managers and SCRUM Masters in sprint planning activities, release commitments, and promoting Agile practices within the team.- Highly involved in the requirements gathering process and maintaining a close relationship with the leadership team and stakeholders.- Analyzing the existing product to better understand user experience and product usability.- Performing competitor and market analysis to fine-tune the product. Eliciting and documenting system requirement specifications (in Confluence) while adhering to organizational BA best practices.- Collaborating with the product design team on requirements wireframing and prototyping.- Performing peer reviews and feature demos.- Working directly with the design and development teams to ensure therequired features are developed for each release. - Performing user acceptance testing using Test Management with Xray forJIRA.

Sri Lanka

- Worked on developing the FX Hello CRM and ERP Android Application.- Worked on the FX RFID and Barcode reading mobile application.- Developed e-commerce websites using WordPress.- Highly involved in developer testing, quality assurance testing, and user experience and user acceptance testing for FX Hello Web App, Android App, and iOS App.- Used JIRA for test case creation and testing management.- Maintained API documentation. Involved in API testing using Postman.- Was highly involved in wireframing, UI designing, and prototyping for the Fx Hello Mobile Apps and FX Transportation Mobile Apps using the UXPin design platform.- Was extensively involved in product demonstrations and user training.- Visited client sites to observe and gather client details and system and website requirements.- Created and maintained FX Hello ERP System documentation for both mobile and web applications in Confluence.- Created mindmaps of all the modules and features of the web app ERP.- Managed FX Hello and xoxo.lk social media accounts.

Bachelor Of Science (B.Sc.), Web And Mobile Development, First Class Honours

Bachelor Of Science (B.Sc.), Web And Mobile Development, First Class Honours

B. Sc. (Hons) in Computer Science Specialized in Mobile and Web Computing graduate from the University of Westminster United Kingdom.