Melissa Renner Email & Phone Number

Elkhart, Indiana, United States

Mishawaka, Indiana, United States

Mishawaka, Indiana

Duties include management of Reference, Circulation, and Digital Services departments in the Library’s three locations; supervision of four Reference and three Circulation supervisors; integration of Reference and Circulation service desks in two branch locations; evaluation and revision of department policies and procedures for increased efficiency and customer service; participation in MPHPL Leadership team and MPHPL Coordinator team.

Mishawaka, Indiana

Responsible for providing library services, programs and access to resources for various populations in our community. Participation in the development, delivery and promotion of outreach programs and services to meet the needs of specific populations, including the option to be “booked” by individuals and organizations for more in-depth reference assistance.

Fort Wayne, Indiana Area

Training Specialist at the Allen County Public Library in Fort Wayne, Indiana. Responsible for assessing the educational needs of ACPL staff, implementation of training programs, and ongoing evaluation of training and development for library staff.• Responsible for all ACPL staff training• Train new staff to use phones, e-mail, circulation software, public catalog• Responsible for training staff when ACPL converted to Windows 7 environment• Produce training videos and conduct webinars for staff training• Manage WebEx teleconferences for training• Find appropriate outside training for staff who require intensive training• Administer Indiana librarian certification fulfillment for certified librarians• Find and share information about continuing education opportunities for certified librarians• Participate in Management Development Program (offered by consultant), and sit on steering committee• Work with health insurance broker to share information with staff• Coordinate use of Staff Training Room• Lead instruction in selected topics at ACPL• Design a new staff orientation plan• Coordinate annual staff development day

Liaison between IT Services and the rest of the ACPL staff Standing member of the Digital Collaborative, a work group that makes recommendations to the web designerCreator of training tools to educate ACPL staff about various technologies

Manager of a busy, medium-sized branch of ACPL Oversight of day-to-day operations of branch Direct supervision of six employees Reference and patron assistance Circulation of materials and troubleshooting Collection development Grabill Branch blog editor

Managed a small library in rural Allen County, IndianaSupervision of two part-time branch assistants Circulation, limited reference, and reader's advisory service Collection development and general patron assistance

Master Of Science, Library And Information Science

Ordination To Sacred Order Of Deacons, Diaconate

Bachelor Of Arts, Education