I am a Senior Director of Strategy and Operations at Maximus, a company that provides technology, solutions, and services for government programs and benefits. With over 15 years of leadership experience in the public and private sectors, I have developed core competencies in implementation, change management, business process optimization, and continual process improvement. I seek to continually learn and grow in applicable areas of my field, obtaining certifications in disciplines such as SOAR, Lean Six Sigma, and Scrum to demonstrate my commitment to excellence and innovation in my field.My mission is to work with our government and internal partners to create solutions, implement projects, and oversee operations that help connect individuals with much-needed public benefits and services - and ensure positive outcomes. I am proud to have been a part of helping millions of individuals access the programs they need and delivering with a focus on customer service and quality. I have led and supported multiple projects across various programs, such as Social Security Disability Advocacy, Child Support Enforcement, Child Welfare, Unemployment Insurance Compensation, and more. I have also created and fostered a culture of service and continual growth within my team and organization, enabling us to adapt to change and achieve positive outcomes.