Melissa Rust Email & Phone Number

Florida, United States

Defuniak Springs, Florida, United States

Destin/Fort Walton Beach, Florida Area

Destin/Fort Walton Beach, Florida Area

Destin/Fort Walton Beach, Florida Area

Led a team of 15 staff members and one Home Manager in the 24-hour care of 16 developmentally delayed individuals. Created and administer tailored programs for individuals in House 4 to enhance their capabilities and independence.Managed the day-to-day needs of House 4 including behavioral modification, scheduling, inventory, community outings, daily, weekly, monthly, quarterly and annual reporting of progress.Member of management that requires the participation in the role of On-Call Administrator and Facility Supervisor for the entire 63 bed Intermediate Care Facility.

Valparaiso, In

Conducted individual case management sessions with each client on a weekly basis. o Created short and long term goals.o Reviewed financial information and brainstormed a savings plan.o Assisted with employment needs such as resume, interviewing skills and job searching.o Linked client with a wide range of resources based on individual needs.o Reviewed credit reports and assisted with dispute letters and a plan to increase credit scores.Created and facilitated group sessions on stress management, coping skills, mindfulness, and meditation.Maintained detailed notes in case management, intakes, and exit interviews in the HMIS database.

Gary, Indiana

Match up student drivers to trainers based on geographic location, gender, available freight, time left on duty and smoking preferences.Serve as liaison between Fleet Managers and Fleet Training Managers ensuring that both parties are up to date with accurate plans. Conduct cost analysis’ of travel to prepare the most effective and efficient plan to move drivers.Create travel itineraries for drivers including rental cars, buses, planes, cabs and hotels nationwide.Negotiated a corporate account for a national motel chain saving 10% for every room booked.Verify and validate all travel receipts regarding reimbursements and advances.Strategic partner in the upgrading of the student training program.

Indianapolis, Indiana Area

Managed information and donations from 16 diverse portfolios with a campaign goal of $39.2M in 2011 and $40.8M in 2012. The goal for 2011 was exceeded and $40.6M was raised.Maintain three high level Executive calendars and expense reports.Revamped entire CEO Call process improving efficiencies in reporting visit outcomes being entered from 50% in 2011 to 98% in 2012.Worked directly with marketing and external programmers to establish a crisp, concise document that outlines the needs for each workplace campaign.Coordinated monthly off site meetings with 100+ volunteers invited.Cultivated and supported over 100+ accounts by providing necessary materials to ensure that their campaigns were a success. Received accolades for having name mentioned five times from various departments regarding excellent service in annual survey which was taken within six months of employment. Process online donations with a portfolio goal of $200,000.

Indianapolis, Indiana Area

Liaison for all communication in the office. Communicated with leadership team on weekly conference calls, monitoring and maintaining project data, activities, and service delivery. Conducted all necessary research on various subjects related to market trends including potential employers and provide detailed reports. Formatted, edited and gave individual feedback on resumes for all levels from production to executives. Hosted LinkedIn classes to candidates on regular basis including individual sessions to teach networking skills.

Fishers, Indiana

Managed up to 10 Legal Assistants and an entire client database of over 10,000 clients including periodic reviews, follow up phone calls and emails in a call center environment. Maintained individual database of over 1,500.Implemented strategic planning skills in communication, training, documenting and executing various projects while maintaining associates productivity levels with minimum downtime.Maintained an open door policy so that employees and customers could discuss their concerns.Reported directly to the Operations Manager and the Attorney.

Bachelor’S Degree, Social Work, 3.826 Gpa

Legal Assistant

Graduated with honors

Working Towards Bachelors In Social Work, Dean'S List Every Semester

Education record