• Identified and pursued business development opportunities that grew the organization and increased revenue by 300%• Negotiated contracts and agreements to secure favorable terms and maximize profits.• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.• Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.• Identified and mitigated operational risks to minimize potential negative impacts on organization.• Developed quarterly business plans to evaluate cost projections.• Lead and mentored a team of managers to successfully oversaw operations on three geographic areas.

• Established foundational processes for business operations.• Formulated and executed strategic initiatives to improve product offerings.• Built productive relationships with industry partners and competitors to support strategic business objectives.• Established relationships with key decision-makers within customers' organizations to promote growth and retention.• Represented the company and promoted products at conferences and industry events.• Wrote RFI responses, developed proposals, contracts, and procedures to draw in more clients and streamline work operations.• Developed processes to analyze customer feedback to incorporate insights into product development strategies.

As an individual who is constantly looking for the next challenge and sees opportunity where others see disarray, I am best suited to work for individuals and/or companies that are not afraid to challenge status quo and are continuously asking how can we be better.I loved being a Lodestar Business Analytics Consultant. Each project brings an opportunity to learn something new. In addition to further developing my arsenal of technical tips and tricks, it also gives me an opportunity to work with and learn from amazing executives in a multitude of industries.Lodestar Solutions is a company that has a proud culture of investing in its employees’ professional development through additional training/education and upward career opportunities. In addition to the advanced education, Lodestar provides meaningful and influential assignments and projects.

One of Financial Planning main functions is to facilitate the budgeting and forecasting process for an 11 hospital healthcare system. While at Baycare, our team developed, tested and implemented a new planning platform. The members of the Decision Support Workgroup brainstormed and documented the analytical equations that become interdependent calc-scripts. I curtailed the technical details in each manual to its particular audience. Finally, I and two others trained finance users and directors on basic principles of forecasting and Oracle navigation. The facilitation of standardizing and automating financial stats was a personal endeavor of mine. This multi-phase, cross-departmental project has been unsuccessfully attempted several times over the past 10 years. However, I found the challenge of coordinating the efforts of Revenue Management Services, Financial Planning, Decision Support and three IS teams exhilarating. As a team, we realized BayCare’s 10-year-old goal on March 1st with the go-live of phase I. When I left BayCare Phase II was on track to go live on July 1st, with phases III – V to be live by January 1st 2013. Accomplishments, Responsibilities and Projects:• Assist in the consolidation of entire health systems quarterly forecast• Authored end-user manuals for BayCare’s web-based planning application• Trained regional directors on forecasting principles and planning application navigation• Project Manager of Stats Automation Project – coordinating efforts of Decision Support Managers, Revenue Management and IS teams• Financial Analyst on Decision Support Team • Assist Marketing Directors and Chief Marketing Office in forecasting and budgeting process• 5 year Best Practices Project – auditing revenue capture processes• Six Sigma Lean training• Monthly accounting tasks: roll and analysis IS/BS flux analyses, reconcile accrued expenses account, and conduct ad hoc reporting and variance analysis for Marketing.

Assist Special Agents in Investigating White Collar Crime By • Analysis classified financial documents• Worked on interagency investigations• Prepare grand jury case material to be present to US attorneys • Created excel spreadsheets of integrated data from multiple sources for easy of evaluation• Evaluated evidence and made recommendations • Extensive research • Used critical thinking skills to put together fraud schemes, including money laundering and corruption

• Coordinated and executed seminar campaigns – vital to the client acquisition process• Developed zone mailing campaigns to inform prospective clientele of services offered• Hired, managed and trained cold calling team• Developed cold calling scripts that met compliance standards • Utilized working knowledge of financial instruments and information systems• Market/investment research and portfolio construction• Entered complex annuity orders and 1035 exchanges

• Decreased average staff errors from 120 to 1 a month • Decreased outstanding co-pays from over $7,000 to under $500 in six months • Communicated information to all levels of internal and external customers• Coordinated staffing schedules; supervised and trained all office personnel; submitted payroll information; performed annual reviews; • Maintained and troubleshoot the computer system • Reviewed Explanation of Benefits to reduce outstanding balances; • Handled customer complaints• Assisted with planning of yearly budgets; reviewed monthly financials; maintained inventory and approves requisitions and invoices • coordinated physician meetings and calendar • Helped design and revise policies and procedures

• Increased patient intake by approximately 25% through a B2B PR campaign• Designed and implemented a quarterly promotional postcard campaign aimed at increasing patient referrals• Developed and maintain the practice’s web presence • Cleaned up accounts receivable to normal 60 day activity, increasing revenue by 20% in one year• Developed and implemented a course of action to bring the office up to HIPAA compliance• AR/AP, payroll, supply/inventory budgeting, scheduling, billing/reimbursements, employee training