As a seasoned professional with over 15 years of experience in the non-profit sector, my career has been deeply rooted in advancing Justice, Equity, Diversity, Inclusion, and Belonging (JEDI-B) in every role I’ve held.My journey has included impactful roles such as Training Manager at Waypoint, where I led the implementation of a Learning Management System for over 200 staff, and Director of the Safe Schools Healthy Students Project at the Rochester School Department. In these positions, I honed my skills in leadership, community partnership building, and program management, always with a focus on driving social change.Most recently, I served as a Career Z Challenge Cohort Lead Contractor at Kaptivate, collaborating with the Department of Education to develop and support Work-Based Learning (WBL) ecosystems. My efforts centered on providing essential resources, facilitating workshops, and guiding cohort working groups to promote knowledge sharing and community engagement.Currently, I am embracing a new chapter in my career, having transitioned from training roles to focus on patient and family relations. As a Patient/Family Relations Specialist, I work under the direction of the Director of Patient Experience at Wentworth-Douglass Hospital. My role is to advocate for patients and families, ensuring that their voices are heard and their concerns addressed with compassion, efficiency, and a commitment to quality care. I collaborate closely with hospital staff, leadership, and departments like Quality, Risk, and Compliance to maintain a patient/family-centric approach and to drive improvements based on feedback and trends.Throughout my career, I have remained committed to my values, serving as a co-chair of DEI leadership teams and participating in Betterment committees. My academic foundation in social work, coupled with ongoing professional development in areas like Educational Leadership, has equipped me to continue making meaningful contributions to any organization I’m part of.I am passionate about fostering environments where everyone feels valued and heard, and I am excited about the opportunities that lie ahead as I continue to advocate for equity and excellence in patient care and beyond.