• Client Relationship Management • Business Development • Product Customization and Implementation• Training and support• Market Research• Sales and Revenue and Growth

A boutique consulting business with experience in POS sales in the hospitality industry, fundraising, and event planning.Managed all sales operations, including drafting sales reports, meeting sales targets, and estimating sales profits. Designed strategic sales plans and assessed costs and competition. Demonstrated exceptional negotiation and leadership skills leading to lasting relationships that grew customer loyalty.•$400,000+ in annual sales earned by understanding the prospect's problem and pitching the solution•$150,000 sales improvement won by converting marketing qualified leads to sales qualified leads via lead qualification and nurturing•500+ customers acquired by listening and validating concerns and responding thoughtfully to qualifying questions •60% close rate achieved by setting expectations early in the sales process and asking difficult questions about budgets and timeline; best-in-class industry average is just 23%•50% success rate in upselling, including marketing and inventory solutions realized by personalizing the solutions to fit the client's needsCompetencies: Sales Strategy | Contract Negotiation | Team Leadership | Relationship Building | Market Growth | Revenue Generation | Analytical | Project Management | Business Development | Market Research | Sales Funnels

A computer consulting firm that evolved into a POS service and sales company. Championed a team of 10 associates, including programmers, trainers, marketing, an administrative assistant, and a sales team to sell technical services and products. Involved in every stage of the process from planning the sales script to closing the sale. Worked with leadership to create a sales strategy based on market research and sales data and providing scripting to sales associates to use as a guide. •$500,000 lead generation system secured with Restaurant Depot by shifting sales targets to client goals and performing due diligence with the sales process•60% close rate accomplished by clearly communicating the sales process and setting the customer up for success with resources and information about the implementation•79.49% gross margin attained through inventory management, pricing strategies, and reducing the direct cost of goods Competencies: Sales Strategy | Contract Negotiation | Team Leadership | Relationship Building | Market Growth | Revenue Generation | Analytical | Project Management | Business Development | Market Research | Sales Funnels