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Ross B. is listed as Director Of Training and Development at Super PC Systems, a company with 8 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at pointblank.com and a matched LinkedIn profile for Ross B..
Ross B. previously worked as IT Site Manager at Super Pc Systems and Software Trainer / Technician at Super Pc Systems.
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AeroLeads found 1 current-domain work email signal for Ross B.. Compare company email patterns before reaching out.
Steeped in customer service with a lean toward IT I've honed an ability to place people in a comfort zone and communicate ideas. This has allowed me to expand into roles such as training, project management and service recovery. In-the-field experience and polite professionalism make me an excellent ambassador for a business/brand. It helps that I just plain like people. Having operated in a 300 m radius around Brooklyn and internationally, I am no stranger to travel.Prior to my current commitment I was asked to create a call center team with the aid of a BPO in an allied country to back up our NYC based IT teams. This became a 3 year crash course in staffing and site management. By developing and training up a turn-key solution I am able to manage sudden spikes in volume without killing our margins or excellent customer support. This economy of scale allow us to innovate and grow both at home and abroad.We are engaged in POS support and Credit Card processing specifically for restaurants and bars, nationally. As a director I have the privilege to steer the company in the direction of the business executive's vision. Maintaining staff productivity, automating processes and picking up dropped balls describe my day to day contributions. Over the long term I align our infrastructure and user needs typically by advancing our UX and operations capacity. I keep a casual eye toward ITSM principles for a service desk.TL;DR You will never see me in text. Call me once and know me better than a mile of this.
Listed skills include Team Building, It Service Management, Troubleshooting, Microsoft Office, and 42 others.
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A career timeline built from the work history available for this profile.
United States
Map and maintain company processes. Including but not limited to training.MIS DevelopmentCRM DevelopmentITSM Service Desk DevelopmentSite Manager - WA, USASite Manager - Cebu, PH
Cebu City, Philippines
Work with Philippine BPO company to assemble a crack team of tech support professionals to assist our NYC based IT Team. Conduct basic and advanced training of Aldelo for Restaurants. Develop policies and procedures for effective communication between our offices while maintaining excellence in service for customers. Establish best practices. Represent the.
On-site installation of touch screen, Point Of Sale computer systems. Technical support as a call center representative and mobile technician. (300 mile r) Emergency Service Technician; 24/7 credit card processing supportTrain and transition employees and management staff to use the Point Of Sale software. There is often only one shot to teach them before.
Nassau County
Ensure the integrity of the vote. Coordinate poll workers.
Client Relationship Management (CRM), Training and Implementation: Work with clients to identify needs, customize software package, deploy and train staff in its use.
Hewlett, NY
Coordinate hospital operations with patient aftercare and billing. Plan, implement and maintain a network solution to host the practice management software. I redeployed their network and computers for the second time in 2013.Transitioned the staff from a DOS environment to Windows server, PCs and terminal services.Upgraded practice management software.
Rockville Centre
Cold call to generate leads for provision of Interpersonal and Management Skills specifically for IT.Assist the lead engineer to impliment and deploy worksmarter.com.Internal Help Desk.
Other employees you can reach at restaurantfreepos.com. View company contacts for 8 employees →
Andrew Garcia
Colleague at Super Pc SystemsStaten Island, New York, United States, United States
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MB
Macy Bont
Colleague at Super Pc SystemsNew York, New York, United States, United States
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VA
Vladimir Avakyants
Colleague at Super Pc SystemsSouth River, New Jersey, United States, United States
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KM
Kevin Mendez
Colleague at Super Pc SystemsNew York City Metropolitan Area, United States
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Nick San Martin
Colleague at Super Pc SystemsNew York City Metropolitan Area, United States
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Melissa Shalkowitz
Colleague at Super Pc SystemsScottsdale, Arizona, United States, United States
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Luis Perez
Colleague at Super Pc SystemsBrooklyn, New York, United States, United States
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RB
Ruslan Bakhtiyarov
Colleague at Super Pc SystemsNew York City Metropolitan Area, United States
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KC
Kevin Castro
Colleague at Super Pc SystemsBrooklyn, New York, United States, United States
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DM
Dina Matkarimova
Colleague at Super Pc SystemsNew York City Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
Ross B. works for Super PC Systems.
Ross B. is listed as Director Of Training and Development at Super PC Systems.
AeroLeads has found 1 work email signal at @pointblank.com for Ross B. at Super PC Systems.
Ross B. is based in New York City Metropolitan Area, United States, United States while working with Super PC Systems.
Ross B. has worked for Super Pc Systems, Nassau County Board Of Elections, Computer Evolution, Broadway Veterinary Care, and Itg, Inc.
Ross B.'s colleagues at Super PC Systems include Andrew Garcia, Macy Bont, Vladimir Avakyants, Kevin Mendez, and Nick San Martin.
You can use AeroLeads to view verified contact signals for Ross B. at Super PC Systems, including work email, phone, and LinkedIn data when available.
Ross B. is listed with skills including Team Building, It Service Management, Troubleshooting, Microsoft Office, Microsoft Excel, Social Media, Microsoft Word, and Powerpoint.
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