Melissa Smithey Email & Phone Number

Wilkesboro, Nc, Us

North Wilkesboro, Nc

I take care of all the details so you can spend more time relaxing. I book everything, cruises, hotels, resorts, air, and excursions. I look forward to making your dream vacation a reality! Call, text, or email me today at 336-902-8162 or msmithey@dreamvacations.com.

• Lead and oversee the operations of accounts receivable and accounts payable.• Ensure all necessary documentation is prepared and maintained for billing customers and processing payments to freight carriers.• Analyze and interpret various remittance advice to guarantee accurate and timely billing of receivables.• Identify, track, and pursue overdue receivables to ensure timely collection.• Accurately analyze and apply received payments to clear open invoices.• Resolve any issues related to receivables or payables promptly and efficiently.• Focus on fraud prevention by identifying and mitigating financial risks, ensuring compliance, and maintaining the integrity of financial operations.• Provide regular updates to freight carriers regarding payment status.• Conduct monthly and quarterly reconciliations and prepare financial reports.• Supervise and manage hourly employees responsible for document processing.

North Wilkesboro, Nc

• Supervise sales staff and subcontracted companies, ensuring effective performance and alignment with company goals.• Oversee invoicing for new clients and manage billing processes for recurring clients.• Administer payroll operations with accuracy and timeliness.• Develop and implement marketing campaigns, adhering to quarterly budget constraints.• Execute all bookkeeping tasks in QuickBooks, including Accounts Payable, Accounts Receivable, and preparation of annual tax reports.• Plan and manage community outreach projects to support local nonprofit organizations.• Organize and oversee all aspects of fundraising events, such as the annual Wilkes Amazing Race.• Serve as a Board Member for the Yadkin Valley Chamber of Commerce.

North Wilkesboro

• Provide clients with comprehensive travel planning services, including researching and booking flights, hotels, car rentals, and travel packages.• Offer expert advice on travel destinations, itineraries, and visa requirements.• Prepare detailed travel itineraries and documents, ensuring all bookings and arrangements are confirmed.• Maintain up-to-date knowledge of travel industry trends, destinations, and travel regulations.• Manage and resolve any travel-related issues or emergencies for clients promptly and efficiently.• Negotiate with suppliers to secure the best rates and discounts for clients.• Develop and maintain strong relationships with clients to encourage repeat business and referrals.• Provide excellent customer service by addressing client inquiries and concerns in a timely manner.• Process payments and handle financial transactions accurately.• Stay informed about health and safety protocols, travel advisories, and weather conditions that may impact travel plans.• Assist clients in purchasing travel insurance and other travel-related services.• Utilize travel booking software and online platforms to manage reservations and client information efficiently.

• Oversee the daily operations of a nonprofit organization dedicated to developing, promoting, managing, and enhancing the quality of life and commerce in Historic Downtown North Wilkesboro.• Supervise assistants, interns, and volunteers to ensure efficient workflow and organizational success.• Collaborate with downtown merchants to provide training in effective marketing strategies.• Plan and execute events such as the Light Up Downtown Christmas Celebration, while introducing new fundraising events, including the Shine to Wine Festival, Battle of the Bands, and the Downtown Concert Series.• Develop and manage the organization's comprehensive budget.• Lead the organization to achieve full accreditation annually.• Oversee all fundraising efforts and grant writing activities.• Administer the Facade Grant Program and establish two new grant programs: the Landscaping Grant and the Mural Grant.• Increase annual revenue from $3,000 in 2004 to $70,000 in 2009.• Facilitate meetings and educational seminars for stakeholders.• Attend Town Commissioner meetings and provide regular updates on organizational activities.• Actively participate in several Chamber of Commerce committees, serving as the Secretary of Small Business Assistance, and as a member of the Small Business Incentives Committee and the Tourism Committee.• Collaborate with the Board of Directors, assisting in the recruitment of new board members and volunteers.• Serve as an Advisory Board Member for the Wilkes Heritage Museum, a Board Member for the Save Our History Committee, and a Steering Committee Member for the Town of North Wilkesboro Pedestrian Plan, continuing in these roles beyond tenure.

Bs, Political Science - Town, City, County Management

Activities and Societies: Phi Eta SigmaMinor in Community and Regional Planning

Associate, Associate In Arts

Activities and Societies: Phi Theta Kappa