Melissa Williams Email & Phone Number

Oregon, United States

Portland, Oregon Metropolitan Area

Answer emails and chats from participants seeking information about Road Scholar programs. Enroll participants in Road Scholar programs by navigating various systems and tools. Professionally handle requests from customers and ensure that issues are resolved both promptly and thoroughly. Offer positive outcomes and solutions through effective sales &.

Benin

Taught 4 beginner English classes of 6th and 7th graders, with 40-60 students per class, twice a week for each class at a poor, rural public school in Benin, West AfricaCoordinated the planning and presenting of lessons using the competency-based approach including material, course development, and visual aids Co-taught with a local Beninese English.

Tigard, OR

Assisted perspective account holders with application for credit card over the phoneAssisted applicants checking application status and completing any additional steps in application processVerified applicant information to ensure application accuracy and account securityAssisted customers with beginning account management, e.g. card activation

Liberia

Training for education and community development in a cross-cultural environment, totaling 280 hours, in subject areas including secondary school instruction and teaching methodology, classroom management techniques, class room teaching practicum, and monitoring and evaluation of Peace Corps projects basics utilizing logic in activity design

Portland, Oregon Area

Provided information, education, and assistance to members, providers, and other insurance companies regarding health care benefits, claims, and benefit eligibilityDelivered high level customer service to members and health care providersEnsured account information accurate and completeMember and Secretary of the 100 SW Market Safety Team: logged monthly.