Melissa Dixon Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Responsible for establishing a Retail Strategy for DHL Express and pursuing ongoing options for expansion across Canada. Networking, building and maintaining strong, loyal connections with existing and prospective major corporations, as well as independent, community-based vendors. Modelling analytical and persuasive negotiating skills to meet ambitious targets and timelines. Opening high profile DHL Express service sites in major cities as the benchmark for maximizing high volume business opportunities. Overview of Responsibilities* Demonstrate comprehensive knowledge and application of retail sales principles, methods and practices to increase revenue * Consult with various departments within the company from marketing to operations to ensure a collaborative, team approach to growing DHL Express nationwide* Hands on approach to execute the opening of new retail service locations: choice of site, lease negotiation, design of the space, consultation with architects, hiring of contractors* Devise, implement and track goals in a metrics driven sales environment to leverage client retention and increased business, as well as generate new business prospects * Participate in ongoing professional growth opportunities through training in Canada and the US, including Master Bronze certification in Six Sigma principles

Toronto, Canada Area

Directed the opening of second Pink Tartan corporate store (Bayview Village). Provided oversight from conception to final delivery, including HR duties, floor plan design, allocation and regulation of inventory and training of sales and management team. Liaised with VIP clientele across multiple retail locations.Overview of Responsibilities:* Retail expansion to include 5 new locations* Business lead for design through implementation of newly acquired POS system* Financial planning for all retail locations* Inventory control, demand planning, and replenishment across retail stores* Store build and development from inception to completion; key activities include general contracting, floor plan execution, inventory, recruiting, and succession planning* Event planning and execution, partnerships for cross-marketing opportunities, and networking* Developed four Sales Specialists to Store Manager roles* Client acquisition and retention strategies; liaised with VIP clientele across multiple retail locations

Toronto, Canada Area

Key leadership role included overseeing and re-structuring flagship location to facilitate the growth and development of the retail business model. Managed and maintained oversight of a team of associates and manager ensuring efficient planning of workload and execution whilst enabling and encouraging ownership of responsibility and promoting personal development. Planning future expansion opportunities.Overview of Responsibilities:* Report directly to President/Creative Director* Develop, implement, and ensure adherence to standard operating procedures for retail locations* Support implementation of the Company's Human Resource Handbook* Exceeded sales expectations and inventory turnover targets

Toronto, Canada Area

Effectively execute strategy in English-speaking market; focusing on increasing market-share and profitability, and restructuring management and sales teams across 5 Ontario store locations. Role expanded to General Manager of the largest English-speaking store location.* Recruited and on-boarded a sales team of 25+ people and two assistant managers * Restructured store inventory allocation to deliver 30% increase in sales * Managed inventory control, maintained inventory flow and monitored sell through

Shops At Don Mills

Overview of Responsibilities:* Accelerate sales profitability in new market * Recruiting, coaching, training, and mentorship* Analyzed and reported on sales trends* Developed initiatives to increase sell through in slow moving styles and commodities.

Promenade

* Coaching, training, and succession planning* Monitoring sell through of commodity and fashion styles* Provide feedback and analytics on allocation of styles and size scaling

Yorkdale

* Dramatically improved same-store sales to high single digits* Drive profit for both women's and men's departments* Mentor, motivate and manage a team of 20-25 people

Yorkdale

* Responsible for training, coaching, and succession planning the women's department team* Provide feedback to GM regarding sales team productivity, stock management, and sell through analytics* Responsible for accelerating women's department profitability

Upper Canada

* Client acquisition and retention* CRM (Client Relationship Management)* Inbound/Outbound inventory management

Upper Canada

Certificate, Finance For Non-Financial Managers

Business and professional studies certificate, Accounting, Finance and Budgeting principles

Hons. Ba, English Language And Literature, And Philosophy

Activities and Societies: Research Opportunity Program, OISE (Ontario Institute in Studies of Education); Developmental Psychology.

Law, Criminology