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Lead and direct alumni and constituent engagement strategy in Metro NYC serving approximately 14,000 alumni. • Collaborate with faculty, staff, campus partners, donors, and volunteers to identify, strategize, prioritize, and deliver diverse slate of 65+ successful annual regional events and volunteer meetings resulting in a 4% increase in engagement annually• Discover, recruit, manage, and steward 40-50 constituents annually, including a 15+ person high level, high impact regional volunteer board • Develop and cultivate new and ongoing relationships with alumni, donors, parents, board members, and students to identify engagement opportunities that lead to meaningful volunteer experiences while impacting event attendance, connectivity, and philanthropy• Create tools and resources for volunteers and campus partners to plan, execute, and assess initiatives and events, conduct peer-to-peer outreach, and provide consistent positive volunteer experiences• Analyze quantitative & qualitative engagement data to allocate resources strategically, identify potential partnerships, and assess regional needs • Provide volunteer and event support for regional affinity and identity-based programs and initiatives, including women’s regional alumnae group • Previous focus on building a new volunteer-led engagement strategy in London, UK • Support events and volunteer engagement opportunities in the Albany region• In response to COVID launched virtual book club engagement opportunity for constituents with over 800 registrants in the first four months

Supported 900+ students by directing and managing complex cross-functional operations, programs, and initiatives of the Office of Student Life encompassing: supervision, new student and international student orientation, wellness programs, campus traditions and events, parent relations, student organizations and activities, students’ associations, conduct and conflict resolution, Title IX and sexual assault, crisis and emergency response, and disability accommodations.• Managed annual budget supporting operations, activities, and student-led campus life initiatives, including the first capital project renovation of the student dining & residence hall in 25 years• Created and implemented 25+ innovative programs, initiatives, and “firsts” (including 5 award winning) resulting in enhancements to student life, a sense of campus community, new collaborations, improved process efficiency, a new emphasis on student affairs, and increased resource reallocation• Increased office’s student employment applications and reduced turnover by developing first student employee program including student employee handbook, incentives, training, job descriptions, evaluation process, and created department’s first graduate assistant position• Served on leadership boards of professional associations and conference program teams, created and led new professional communities of practice, presented at conferences, and appointed to Middle States Accreditation Student Affairs Work Group documenting and writing Student Affairs sections• Actively promoted, publicized, and marketed events, programs, and initiatives by co-managing social media site, website, and weekly student e-newsletter

Established strong career of progressive leadership and responsibility supporting students and student organizations through student engagement and leadership, planning and managing events and initiatives, supervising and mentoring employees, collaborating with campus and community partners, serving on and chairing committees, and volunteering for professional associations. • Recognized for superior performance with multiple promotions, selection for high-priority initiatives and campus-wide committees and task forces, and recipient of multiple awards• Launched award winning department-led programs focused on late night events and alcohol harm reduction, off-campus discount tickets, and a monthly lunchtime community building series, remaining on or under $20K total budget• Led multi-departmental project team to implement new campus-wide online event ticketing system resulting in increased event ticket sales and revenue, streamlined processes, and increased student and customer satisfaction by• Spearheaded multi-departmental event committee to coordinate events, calendars, publicity, and resources across campus resulting in increased communication, collaboration, resource allocation, and awareness of institutional needs, and reductions in competing priorities• Advised entertainment programming student organizations, clubs, and manager of four major community weekends with $350K budget; focused on 8-12 complex, high profile concerts, festivals, speakers, and comedians annually, while also supporting 60-80 smaller events• Pre-major advisor to freshmen and sophomores, and advisor and program coordinator to first ESOL cohort • Created first formal graduate student employment development program resulting in meaningful outcomes-based graduate employment experiences, interdepartmental partnerships, and higher quality applicants with less turnover

• Advised programming student organizations and clubs in planning and managing successful high profile events• Planned and managed successfully several annual, major campus events such as Activities Fair, Orientation, comedians, bands, speakers, Orientation, Yellowjacket Welcome Weekend, and WinterFest Weekend• Organized annual UR Paychex Leadership Institute, in partnership with Paychex, for over 100 select student leaders• Created and launched successfully on-campus late night program, off-campus group ticket program, and a monthly community building lunch series• Designed and presented leadership development workshops for the Rochester Center for Community Leadership, resident advisors, and annual student leadership training• Began implementation of campus-wide event ticketing system moving from on-site cash only sales to online credit card sales, leading to an increase in sales and revenue• Served on several committees; volunteered regionally and internationally for Association of College Unions International leadership teams, conference planning teams, and presented educational sessions• Supervised several departmental undergraduate student program assistants and two graduate students

Taught K-12 ESOL in 4 schools; designed lesson plans and created curriculum; collaborated with classroom teachers; administered language proficiency tests; member of the Cultural Diversity Committee and Bilingual ESOL Technical Assistance Center Advisory Committee; developed and published Batavia School District's first ESOL Handbook.

Taught 7th-12th grade ESOL through content area instruction; conducted English language proficiency assessments; created lesson plans and developed curriculum; exposed students to American culture through field trips and guest speakers; designed and published first ESOL class yearbook; created Career Day and career development activities; produced end of year musical; advised student council.

Taught 7th grade Spanish & French language & culture, as well as K-8 ESOL; planned and organized field trips; advised the French and Spanish clubs; prepared teachers to be raters for NYS English Language Arts exams; conducted quarterly language proficiency assessments.

Under the director and acting on her behalf in her absence, served as the Study Abroad Office’s sole support staff managing office operations, responding to high volume of inquiries, providing exceptional levels of customer service, and advising students, parents, departments, and program partners. • Managed fast-paced, daily operations of office as sole support staff as well as trained and supervised student employees and international graduate assistants• Researched and published participant handbooks, program guides, and promotional materials• Counseled students and parents; processed, interviewed, and evaluated applications; advised on and rendered decisions• Organized travel arrangements, designed itineraries, and oversaw visa and scholarship applications• Developed and conducted pre-departure, re-entry, and orientation workshops for parents and students• Recruited students and promoted programs through extensive travel to other institutions• Coordinated and planned events with incoming international students and scholars• Assisted in the creation of the Office of Study Abroad Programs first website• Created organizational initiatives and guidelines to process applicants more efficiently• Presented at regional and national NAFSA conferences