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Mel John Asacta is listed as Lead NOC Engineer at STRATIS IoT at STRATIS IoT, a company with 71 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Mel John Asacta.
Mel John Asacta previously worked as Lead Network Operations Center Engineer at Stratis Iot and Cloud Desktop Support Technician II at Realpage, Inc.. Mel John Asacta holds Bachelor Of Science - Bs, Computer Engineering from Don Bosco Technical College, Mandaluyong.
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NOC Engineer & IT specialist with over 10 years of professional experience in information security, technical support and Network Engineering. Adept knowledge on security, engineering, networking, and operating system software. Strategic thinker who can plan and implement protocols, ensure systems are working and softwares are up to date to support day to day activities and company objectives. Highly motivated, fast learner and eager for new challenges. Possess Windows and Dell Certifications.
Listed skills include Windows Server, Amazon Web Services, Remote Troubleshooting, It Outsourcing, and 29 others.
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A career timeline built from the work history available for this profile.
➢ I am responsible for designs, monitoring and troubleshooting our customers productive environment.➢ Provide designs for customer network solutions including IoT, WiFi, and access control solutions.➢ Actively monitor and proactively solve issues for all aspects of our customers systems, and troubleshoot all aspects of customer systems.➢ Perform daily.
➢ Provide first line of desktop and applications support to our corporate users and clients, upon calling on our hotline. ➢ Escalation point of Desktop Support I.➢ Escalate unresolved incident tickets to proper support teams➢ Coordinate issues to proper Support Team as needed➢ Assist Lead on generating reports for the Team➢ Assist Lead on queue management➢.
Philippines
Started as a Desktop Support Technician (Corporate HelpDesk) and in less than 2 yearswas promoted to NOC Engineer.➢ Analyze and implement, assign tasks in a timely manner to provide immediateresolution on critical alerts➢ Create tickets via Salesforce for any critical issue reported and facilitate bridge calls forfast resolutions➢ Monitoring alerts using.
Philippines
➢ Provide first line of desktop and applications support to our corporate users, upon calling on our helpdesk hotline. ➢ Ensure top-notch service and best customer experience to our corporate users. ➢ Escalate unresolved incident tickets to proper support teams ➢ Updates team processes as assigned monthly
Philippines
➢ Monitor and troubleshoot system hardware and applications used by employees.➢ Provide first level desktop and applications support to employees and help maintaininternal systems.➢ Responsible for handling day-to-day work with respect to IT (Network Management, Server Administration Windows 2003 and 2008 servers, Desktop Support, Avayaphones).➢ Improve.
Philippines
Started as an Internal IT Staff - Office Support Engineer and was promoted to Technical Support Engineer in less than 2 years. ➢ Support Nexus internal system applications and hardware problems on computers and provide technical support to Client. ➢ Troubleshoot and fix desktops and laptops used by clients.Trainings: Nexus Technologies Inc.,- Business.
Philippines
➢ Provide first level desktop and applications support to employees and help maintaininternal systems.➢ Responsible for handling day-to-day work with respect to IT (Network Management,Server Administration Windows 2003 based servers, Desktop Support.).➢ Implementation of Biometrics system in the office➢ Implementation of Single sign-on application.
Other employees you can reach at stratisiot.com. View company contacts for 71 employees →
Mel John Asacta
Colleague at Stratis Iot
Rizal, Calabarzon, Philippines, Philippines
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TP
Tama Pratama
Colleague at Stratis Iot
Surabaya, East Java, Indonesia, Indonesia
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EJ
E.M. Jones
Colleague at Stratis Iot
Philadelphia, Pennsylvania, United States, United States
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AM
Ashana Marie Larsen
Colleague at Stratis Iot
Philadelphia, Pennsylvania, United States, United States
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SC
Sallie Cervantez, Mba
Colleague at Stratis Iot
Dallas-Fort Worth Metroplex, United States
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WM
William Melendez
Colleague at Stratis Iot
Mansfield, Texas, United States, United States
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TG
Thatcher Graham, Pmp
Colleague at Stratis Iot
Ephrata, Pennsylvania, United States, United States
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CB
Claudia Bonitatibus
Colleague at Stratis Iot
Philadelphia, Pennsylvania, United States, United States
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ME
Maria Erica Pelaez
Colleague at Stratis Iot
Philippines, Philippines
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GK
Gino Kun
Colleague at Stratis Iot
Surabaya, East Java, Indonesia, Indonesia
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Activities and Societies: Award: Rectors Leadership Trainings: - Leadership Training - Microcontroller Seminar
Activities and Societies: Loyalty Award
Quick answers generated from the profile data available on this page.
Mel John Asacta works for STRATIS IoT.
Mel John Asacta is listed as Lead NOC Engineer at STRATIS IoT at STRATIS IoT.
Mel John Asacta is based in Metro Manila, National Capital Region, Philippines while working with STRATIS IoT.
Mel John Asacta has worked for Stratis Iot, Realpage, Inc., Aditya Birla Minacs World Wide Ltd, and Nexus Technologies.
Mel John Asacta's colleagues at STRATIS IoT include Mel John Asacta, Tama Pratama, E.M. Jones, Ashana Marie Larsen, and Sallie Cervantez, Mba.
You can use AeroLeads to view verified contact signals for Mel John Asacta at STRATIS IoT, including work email, phone, and LinkedIn data when available.
Mel John Asacta holds Bachelor Of Science - Bs, Computer Engineering from Don Bosco Technical College, Mandaluyong.
Mel John Asacta is listed with skills including Windows Server, Amazon Web Services, Remote Troubleshooting, It Outsourcing, It Infrastructure Design, Windows, Wireguard, and Operating Systems.
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