Larissa Mello Email and Phone Number
Larissa Mello personal email
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With almost 20 years of experience in the market, I have extensive experience in customer service, team leadership, a great sense of organization, responsibility and commitment to my duties. I consider myself a proactive and engaged person. I feel good when I see situations resolved and I celebrate with my clients their achievements. My intention is to achieve greater heights in the business world, helping people to achieve their goals, automatically fulfilling myself as well. Over almost 20 years, I have developed skills that I consider fundamental to my professional growth and success.Who am I? With an established career, I stand out for my work in key areas, such as customer service, team leadership and operational management. I believe that my keen sense of organization, responsibility and commitment are the pillars that support my journey so far. I consider myself a proactive and engaged person, always willing to face challenges head on. Resolving complex situations is something that fulfills me, and sharing achievements with my team and clients is a source of constant motivation. Over the years, I have learned to value each victory, as celebrating achievements, whether professional or personal, strengthens bonds and creates a positive environment. I believe celebration is an essential part of the path to success. My journey so far is just the beginning of a constant search for higher flights in the business world. I intend to reach new horizons, contributing to the professional and personal development of other people. I believe that by helping others to fulfill themselves, I automatically fulfill myself too.Main Skills that Define My Path: Leadership: Solid experience in leading teams, inspiring employees to reach their maximum potential. Operational Management: Ability to manage operational processes efficiently and effectively. Training Delivery: Commitment to continuous development, sharing knowledge to strengthen teams. Organizational Capacity: A keen sense of organization to deal with complex challenges and multiple responsibilities. Content Production: Ability to create impactful content that adds value to the brand and the team. In short, my journey is a celebration of commitment, overcoming and constant growth. I look forward to the challenges the future holds and the opportunities to positively contribute to the success of others, reaching greater heights together.
Prospecta Odonto
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Analista De Atendimento Ao ClienteProspecta Odonto Sep 2024 - PresentLondrina, Paraná, Brasil -
Gerente De MarketingAtend Já Franchising Jun 2024 - Sep 2024Londrina, Paraná, BrasilPlanejamento de redes sociais para a franqueadora;Marketing de conteúdo com SEO para franqueadora e franqueados;Medição de ROI de campanhas;Emissão de relatório de KPI's de marketing;Monitoramento de desempenho de redes sociais da franqueadora e dos franqueados;Recomendação de otimização do site da franqueadora;Realização de reuniões com os clientes (franqueados);Documentação de processos e relatórios utilizando a plataforma de comunicação interna da franqueadora;Realização de reuniões de apresentação para os clientes (franqueados);Confecção de briefing para equipe de designers e acompanhamento das demandas; -
Gerente OperacionalAtend Já Clínica Médica Popular E Franquias Sep 2022 - Jul 2024Londrina, Paraná, BrasilAcompanhamento do processo de implantação na fase de inauguração;Configuração de novas contas e acompanhamento da utilização do sistema prontuário (FEEGOW);Análise de realização dos treinamentos de capacitação;Atendimento e suporte aos franqueados e suas equipes;Relacionamento com fornecedores homologados;Negociação e homologação de novos fornecedores;Relacionamento com terceirizados;Auxilio nas demandas com outros setores;Produção de materiais de treinamento;Atualização de manuais e materiais internos;Gestão de conflitos;Resolução de problemas;Realização de visitas inloco;Participação com palestra em convenção anual dos franqueados;Participação de reuniões estratégicas junto à outros departamentos; -
Gerente GeralVitta Metrics Franchising Sep 2022 - Sep 2024Londrina, Paraná, BrasilOnboarding para novos franqueados;Liberação e acompanhamento de acessos nas plataformas utilizadas para treinamento (SULTS);Acompanhamento do processo de implantação;Análise de realização dos treinamentos de capacitação;Atendimento e suporte aos franqueados e suas equipes;Relacionamento com fornecedores homologados;Negociação e homologação de novos fornecedores;Relacionamento com terceirizados;Auxilio nas demandas com outros setores;Produção de materiais de treinamento;Atualização de manuais e materiais internos; -
Marketing Analyst | AttendanceSolintel May 2022 - Jul 2022Brasil• Customer service and relationship; • Traffic of demands with the team of designers; • Preparation of a briefing to pass on demands to those responsible; • Conducting campaign presentations for client approval; • Interface between client and digital marketing team to present proposals and follow up actions; -
Marketing Analyst | AttendanceUnifil - Centro Universitário Filadélfia Oct 2020 - Mar 2022Londrina, Paraná, Brasil• Customer service, gathering information, negotiating deadlines and reporting demands from customers;• Planning strategies according to the needs of each client/demand;• Preparation of a briefing to pass on to the areas involved in each demand;• Monitoring of demands through task management platforms;• Conducting follow-up meetings on demands;• Monitoring the distribution of the budget of all areas of the department;• Organization of contracts for Online and Offline actions; -
BuyerUnifil - Centro Universitário Filadélfia Aug 2019 - Nov 2020Londrina, Paraná, Brasil• Exclusive purchases for the marketing and events sectors; • Budgeting, negotiation and contracting of: suppliers, vehicles and service providers (Online and Offline); -
Relationship AnalystMiss Pink Franchising Oct 2015 - Aug 2019Londrina, Paraná, Brasil• Customer service and relationship;• Preparation of reports, records, document control and other administrative routines;• Prospecting and managing a customer portfolio;• Participation in the selection process of professionals for different areas of the company;• Providing training and support to the service team;• Delivery of online and face-to-face training to train new franchisees;• Organization and participation of the SEBRAE/SP Entrepreneur Fair - 2016 and 2018;• Organization and participation of Expominas in Belo Horizonte/MG - 2016; -
Social Media Analyst And Project CoordinatorMadre Marketing E Propaganda Mar 2015 - Aug 2015Londrina, Paraná, Brasil• Customer service and relationship;• Content production, creation and implementation of promotions;• Monitoring of campaign metrics and results;• Realization of budgets and ad bookings;• Preparation of briefing to pass on to the team of designers;• Monitoring of demands with the team of designers;• Approval of parts with customers;• Sending offline materials approved for placement; -
Social Media And Customer Service AnalystAgência M2Mp Apr 2014 - Jan 2015Londrina, Paraná, Brasil• Customer service and relationship; • Content production, creation and implementation of promotions; • Monitoring of campaign metrics and results; • Realization of budgets and ad bookings; • Monitoring of demands with the team of designers; • Approval of parts with customers; • Sending offline materials approved for placement;
Larissa Mello Skills
Larissa Mello Education Details
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Marketing -
Comunicação -
Marketing -
Franchising And Franchise Operations -
Gestão Competitiva E Business Intelligence (Bi)
Frequently Asked Questions about Larissa Mello
What company does Larissa Mello work for?
Larissa Mello works for Prospecta Odonto
What is Larissa Mello's role at the current company?
Larissa Mello's current role is Team, Process and Project Management | Customer Success | Planning | Strategies | Budget Management.
What is Larissa Mello's email address?
Larissa Mello's email address is me****@****ail.com
What schools did Larissa Mello attend?
Larissa Mello attended Universidade Norte Do Paraná, Universidade Estadual De Londrina, Faculdade Integrada Avm, Faculdade Iguaçu, Faculdade Iguaçu.
What are some of Larissa Mello's interests?
Larissa Mello has interest in Mídias Sociais, Marketing, Environment, Network, Animal Welfare.
What skills is Larissa Mello known for?
Larissa Mello has skills like Financial Control, Social Media, Accounts Payable, Word, Team Leadership, Marketing Strategy, Marketing, Microsoft Word, Marketing De Motor De Busca, Microsoft Office, Sistemas Operacionais, Publicidade.
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Larissa Mello
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