Melissa Martens (Butler) Email & Phone Number

Surrey, British Columbia, Canada

Whalley Town Centre And Newton Town Centre

This job title includes a variety of employment roles and opportunities. I personally began as a Program Instructor and Customer Service Representative at the front counter, responsible for facility opening and closing procedures, registration, and cash handling. As a programmer, I developed and delivered recreation programming for ages 0-100+, such as Fine Arts, Sports, Fitness, Licensed Preschool and Licensed Before and After School programs. I hired and trained staff to lead programs and implement best practices. Working with Licensed programs, I was responsible for maintaining the license, following external policies and procedures, implementing best practices from partner and external organizations and ensuring all staff were up to date with certifications. I was responsible for developing the Licensed Preschool curriculum, parent handbooks, coordinating off-site field trips, development and delivering internal training to staff and adhering to internal policies to maintain a city-wide standard of program delivery. I was responsible for all Licensed Program registrations, applying Affordable Childcare Benefits and subsidies, mail-outs, and notices. I also worked closely with community partners and the local land-based First Nations to deliver the only Indigenous-led National Indigenous Peoples Day celebrations and events. For on-site events, I was responsible for coordinating site logistics and mapping, equipment rentals and materials, and exhibitor and presenter registration and access.I was solely responsible for coordinating all event marketing materials, including: online and printed materials, public, external, and internal communications, graphic designs, and social media plans. For virtual events, (2021), I was solely responsible for coordinating photography, videography, video editing, marketing materials, graphic designs, strategies and social media plans. I was responsible for airing the virtual events and monitoring public responses.

Surrey City Hall - Healthy Communities Department

Accessibility and Inclusion: Developed and delivered programs and services to support access and care for individuals and families with disabilities. Hired support staff to work one on one, with individuals in a variety of recreation, fitness, and licensed programming in all City of Surrey facilities. Managed the entire 0-12yr old case load, matching support staff skills and experience to the individual needs of each child. Developed and delivered Positive Behavior Support Training to support staff and recreation program leaders and assistants, as well as Licensed Early Childhood Educators and partner organizations to provide a holistic approach to accessibility for individuals with disabilities within programming. Children were supported by internal support staff and by support staff from partnership organizations, based on individual needs and support staff expertise. Volunteer Services: Managed a volunteer database for community members to receive basic training and education to successfully and appropriately support individuals with mild disabilities in their recreation, fitness programs, and special event volunteer roles. Developed and delivered volunteer training prior to assignments. Maintained ongoing supervision, assessments and reviews for all volunteers within the database. Marketed volunteer program and event opportunities through volunteer database and recreation guides. Managed scheduling and matching of volunteers to their assignments. Provided on-site training during their volunteer hours. Sport Development: Designed, developed and delivered the City of Surrey's "I AM Game" instructor training manual and physical literacy programming throughout recreation facilities, the Surrey School District, Licensed Programming. Delivered training to 500+ employees and management staff, as well as partnership organizations. I was responsible for creating the Early Childhood version of I AM Game, offering training on physical literacy to ECEs.

City Of Surrey

Developed and delivered recreation programs for ages 0-18. I was primarily reponsible for implementing internal policies and procedures, and creating and implementing lesson plans based on industry best practice for programs such as, Gymnastics, Soccer, Floor Hockey, Basketball, Badminton, Volleyball, Multi- Sport, Social Recreation and Family drop-in, Child Minding, Birthday Parties and Special Events. I delivered programs in 6 communities within City of Surrey, including: Fraser Heights, Guildford, Cloverdale, Fleetwood, Newton, South Surrey, and Whalley. I also delivered city-wide programs and partnership programs that had me Instructing in all City of Surrey recreation facilities and many Surrey School District facilities.

Surrey, British Columbia, Canada

Community Support Staff, working directly with youth and young adults to build community engagement, transportation skills, and fitness and wellness opportunities.Administrative Support for Youth Programming, Employment Services and Respite Services. Data-entry and tracking to be submitted to governing organizations for funding opportunities and program development. Developing Training Manuals, and Program Activities and Manuals, to support employees throughout their employment.

Surrey, British Columbia, Canada

Residential Care Worker: Responsible for individualized support for adults with disabilities, residential cleaning, laundry, and meal prep. Scheduling individualized cleaning, laundry, meal prep, community engagement, medical appointments, and vacations for each resident, based on their support needs, disabilities and diagnoses. Developing staff communication logs, staff and resident accident and incident reporting. Managing individualized disability funding for each resident. Scheduling, maintaining and job coaching for employment opportunities.

Langley, British Columbia, Canada

Developed and delivered recreation programs for ages 0-100+. I was primarily reponsible for implementing internal policies and procedures, and creating and implementing lesson plans based on industry best practice for programs such as, Gymnastics, Soccer, Floor Hockey, Basketball, Badminton, Volleyball, Multi- Sport, Fine Arts, Family drop-in, Birthday Parties, Daycamps and Special Events. I began as an unofficial volunteer for the gymnastics programs fro. the age of 6-16. The coach brought me into Saturday morning classes to help "demonstrate the skills and obstacle courses," for the children registered in the program. I took this position very seriously, arriving early, supporting with set-up and take-down of equipment abs rarely missed a "shift."As a competitive gymnast, this volunteer role quickly grew my passion for recreational sport and eventually landed me a professional position in recreation program instruction. I firmly believe that well-designed recreational programming and a well-informed, highly trained coach, can provide a strong foundation for competitive sport and the participation in sport of life.

Classroom And Community Support Diploma, Diploma In Classroom And Community Support

Classroom and Community Support Diploma, along with a Behaviour Intervention Citation

Diploma, Early Childhood Education

Early Childhood Education