Melody Calzada Email & Phone Number

- Manage pipeline of customer renewals through the entire renewal lifecycle to include: track opportunities, prepare and deliver proposals and quotes, and negotiations.- Work with internal stakeholders across the organization to ensure successful renewals.- Build and maintain strong customer relationships with a thorough understand of customer needs and.

Miami, Florida, United States

- Directed day-to-day restaurant remodel by working with GC and Ower's Rep to ensure build-out was to franchise specifications, and technologically sound.- Negotiated contracts with vendors across multiple industries to supply and set up restaurant operations.- Coordinated with head franchise office in Norway to develop SOP's for their US-based operations..

Miramar, FL

- Provided support for SaaS products and identified customer upsell opportunities- Managed a portfolio of key accounts with a total contract value of $25 million.- Coordinated flawless cross-functional teamwork across international offices including Sales, Operations, Support, Product, and Tech.- Met and exceeded quarterly revenue goals consistently by 8%.

Dual role while supporting the president.

Miami, FL

• Serving as a liaison to the board of directors and senior management teams
• Organizing and coordinating executive outreach and external relations efforts
• Managed multiple Executive level calendars
• Organized companywide meetings, three personnel trainings, four major international customer events, and various trade shows
• Lead training courses on company reporting processes and sales
• Created and tracked revenue reports for the company

Greater New York City Area

• Manage the day-to-day operations of the NRDC headquarters. Duties varied from administrative tasks to extensive research and proposal/grant writing and editing.
• Oversaw contractor work from writing requests for proposal/tender in alignment with the budget to vendor selection, project management/supervision, timelines and reporting
• Managed location and project budgets
• Lead value analysis on all contractors/projects Planned and executed companywide events and conferences for 200+ participants
• Designed and implemented updated document management processes
• Compiled statistical information and prepared reports pertaining to facilities systems and vendors

Greater New York City Area

• Provided support for a six-person department; acted as liaison for donors. Actively researching and cultivating new donors.
• Collaborated on a task force that developed online fundraising and advocacy strategy for the upcoming year
• Orchestrated quarterly meetings, including agenda, materials, and travel plans for a 20-person team, achieving masterful results
• Instituted a formalized departmental process to reserve conference room space, which improved operational efficiency
• Managed and directed all call inquiries within assigned department
• Scheduled meetings, conferences, and committees, as required

Greater New York City Area

• Documented donations, tracked beneficiaries, and drafted correspondence. Trained and mentored short term employees; managed confidential documentation.
• Researched and identified grant opportunities; wrote and completed three grant proposals weekly; securing new revenue for the organization
• Served as a conduit between donors and recipients
• Identified individuals in need of donated items and orchestrated distribution to over 100 strategic partners nationwide
• Planned, organized, and attended the 3rd Annual Women in Industry Benefits Luncheon for 100 VIP guests. Including the first lady of New York State
• Created participant spreadsheet and sent personal thank you notes and tax-deductible forms

Greater New York City Area

• Organized office reports and files, coordinated travel plans, and translated Spanish and English documents
• Wrote articles for the foundation website related to international monetary fund information
• Collaborated in a team that established criteria for the 2008 Millennium Development Goals Award, evaluated nominee credentials, and coordinated with nominees and judges prior to the ceremony
• Researched content and translated documents in preparation for the Fish Farming Conference in the Dominican Republic in 2007. Orchestrated travel arrangements and gathered presentation data
• Created and maintained donor data base
• Researched and identified new streams of donations for organization