Melody Micheni Email & Phone Number

Nairobi County, Kenya

Nairobi, Kenya

• Review customer requirements, gather stakeholder feedback, and ensure submission readiness with a focus on completeness, compliance, and professionalism.• Develop comprehensive checklists to streamline the qualification process for bids, enhancing efficiency and accuracy.• Utilize Odoo CRM system to accurately capture and track all opportunities and bids, facilitating smooth workflow management.• Monitor diverse channels including tender portals, newspaper ads, and client websites to proactively identify and communicate relevant tenders to management.• Facilitate the completion and submission of Request for Proposals (RFPs), Request for Quotations (RFPs), Expression of Interests (EOIs) and Pre-Qualification Questionnaires (PQQs), ensuring timely and accurate responses.• Collaborate with cross-functional teams to participate in pre-bid meetings, site surveys, and bid openings, fostering collaboration and alignment.• Assist the Bid & Partnership Manager in the creation and management of partner portals such as VMware and Veeam supporting user management and training initiatives.• Support the Bid & Partnership Manager in executing training plans for partner vendors, ensuring team proficiency and alignment with organizational goals.• Act as a liaison between the Sales Team and external partners, facilitating the request process for Manufacturer’s Authorization Forms (MAFs) and quotes to drive sales opportunities.• Maintain proactive communication with stakeholders at all levels of the organization to keep them informed of bid and partnership progress, fostering transparency and alignment.• Conduct thorough research on potential partners and competitors to identify collaboration opportunities and drive strategic growth initiatives.• Analyze bid and partnership data to identify trends, patterns, and opportunities for improvement, informing future strategies and initiatives.

Nairobi, Kenya

• Raised invoices, processed cancellations, and facilitated refunds for clients covered by cash or insurance.• Prepared monthly reports on revenue generated by various billing departments' performance. • Offered innovative solutions to aid in potential hospital projects and collaborated with colleagues to ensure seamless and efficient execution of activities while identifying pain points. • Provided excellent customer service by managing customer inquiries and complaints in line with the institution's Kaizen policies and standards.• Presented management with recommendations and feedback on seasonal sales services, including COVID-19 tests and general body checkups. Streamlined POS resulted in daily sales totaling $1,500.

Bachelor Of Science In Finance, Real Estate & Investments, Second Class Honors (Upper Division)

Certified Public Accountant