Melody Micheni Email & Phone Number

Nairobi, Kenya

• Review customer requirements, gather stakeholder feedback, and ensure submission readiness with a focus on completeness, compliance, and professionalism.
• Develop comprehensive checklists to streamline the qualification process for bids, enhancing efficiency and accuracy.
• Utilize Odoo CRM system to accurately capture and track all opportunities and bids, facilitating smooth workflow management.
• Monitor diverse channels including tender portals, newspaper ads, and client websites to proactively identify and communicate relevant tenders to management.
• Facilitate the completion and submission of Request for Proposals (RFPs), Request for Quotations (RFPs), Expression of Interests (EOIs) and Pre-Qualification Questionnaires (PQQs), ensuring timely and accurate responses.
• Collaborate with cross-functional teams to participate in pre-bid meetings, site surveys, and bid openings, fostering collaboration and alignment.

Nairobi, Kenya

• Raised invoices, processed cancellations, and facilitated refunds for clients covered by cash or insurance.
• Prepared monthly reports on revenue generated by various billing departments' performance.
• Offered innovative solutions to aid in potential hospital projects and collaborated with colleagues to ensure seamless and efficient execution of activities while identifying pain points.
• Provided excellent customer service by managing customer inquiries and complaints in line with the institution's Kaizen policies and standards.
• Presented management with recommendations and feedback on seasonal sales services, including COVID-19 tests and general body checkups. Streamlined POS resulted in daily sales totaling $1,500.

Bachelor Of Science In Finance, Real Estate & Investments, Second Class Honors (Upper Division)

Certified Public Accountant