Melody Tran Email & Phone Number

Burlingame, California, United States

Burlingame, Ca

Handle facility needs, ranging from simple IT troubleshooting to new vendor research. Refer escalated IT issues to outside consultants and act as back-up to the administrative, showroom, and inside-sales staff when necessary. Certified in Basic Administration of Salesforce.com and assist various departments with implementation and smooth operation of their Salesforce Objects.

Burlingame, Ca

Handle customer orders and product inquiries. Backup receptionist as needed. Assist in IT needs when requested, or refer requests to our outside consultant when necessary.

Burlingame, Ca

Answer calls and greet guests. Distribute inbound and prepare outbound mail/packages. Contact service companies when office equipment or facility issues arise. Handle catering orders for company lunches and organize cards for company birthdays. Assist showroom staff with making appointments and sales staff with product inventory records when necessary. Handle literature organization for product specialists as needed. Order all office and break room supplies/snacks.

San Mateo, Ca

-Entrusted to manage office and served as local office site safety coordinator. Provided timely, courteous and knowledgeable response to information requests; entrusted with maintenance of security system, employee access card database, and emergency procedures; screened and transferred calls; aided in organization, archival, and mailing of expense receipts for select employees; and created official office templates & instructional placards for printers/scanners.-Prepared welcome packages for new employees, conducted new hire tours, and showed new employees how to add the community to their instant messaging systems. Assisted HR with tracking new hire progress in the New Hire Orientation Database as well as mailing and tracking drug test packets/results. Organized confidential employee information during Skills Assessments and Annual Appraisals for review by upper management. Established strong relationships to gain support and effectively achieve results.-Implemented or carried out cost cutting economical/ecological measures. Organized office/inventory to prevent ordering supplies we already had; set up a recycling program and used the CRV to pay for morale boosting treats; preset copy machines to automatically duplex to save paper and go into power saver mode to save energy; switched office to standard dishware from paper/plastic products; created banquet style food for larger meetings from scratch; and took on plant care to cut costly plant service. -Served as Point of Contact for IT Support personnel during multiple off-hour network/phone outage repairs, upgrades, and access/band-width testing. Regularly aided in laptop inventory as well as other asset discovery, recovery, and repair.

San Mateo, Ca

Carried out basic reception duties like answering phones and introducing guest.

Belmont, Ca

-Took liquor inventory bimonthly and gave to owner. When orders arrived, put them away and kept rooms organized. Checked food price quotes against inventories and informed owner of discrepancies. Called to confirm holiday and special events reservations. Wrote thank you notes to special events customers, answered phones and filed invoices & staff information.-Supervised all staff on my shift and made sure all rules were understood and followed. Relayed messages, problems, and thoughts between owner and staff. If owner was not available, handled emergency situations and staff substitutions. Prepared packets for new employees. Acquainted trainees with handbook, manual information, schedule boards, and supplies. Made sure stations were clean and stocked while informing owner when supplies ran out.-Made sure dining rooms/special events were properly set and customers were properly serviced. Handled all “Open Table” and “Point of Sale” operations. Also filled in for any and all shifts as requested by the owner. Bartender and food server duties included taking food and drink orders, delivering to customers properly and promptly, handling cash transactions and stocking & cleaning service stations and bar.

San Mateo, Ca

-Reorganized and filed sales records and other paper work so that items may be easily found.-As a food server, took food and drink orders. Delivered to customers properly and promptly. Handled cash transactions, stocked and cleaned service stations daily.

Foster City, Ca

-Took food and drink orders. Delivered to customers properly and promptly. Handled cash transactions, stocked and cleaned service stations daily.

San Jose, Ca

Supervised card play at the tables and made strategic decision on how the hands should be played. Handled extremely large amounts of company money (sometimes thousands of dollars per hand) during play. Assisted CEO with administrative tasks, organized meetings and data entry.

Bachelor Of Computer Information Systems, Cyber/Computer Forensics And Counterterrorism

Computer Science Major with a focus on computer forensics.

Business Management

Business major.

Illustration

Activities and Societies: Pi Alpha Phi Little SisterIllustrations major and little sister for the Pi Alpha Phi fraternity.