Melody Smith Email & Phone Number

Seattle, Washington, United States

As a Senior Business Analyst with over 15 years of experience in the retail sector, I specialize in aligning business objectives with technological solutions to enhance operational efficiency and customer satisfaction. My expertise includes gathering and analyzing detailed business requirements, developing clear business system epics, user stories, and acceptance criteria, and leading Agile Sprint Planning and Retrospective ceremonies. I have a proven track record of managing high-priority production support requests across 23 countries, leading global Point of Sale (POS) system upgrades, and fostering collaborative environments that drive process improvements and deliver high-quality results. My strong organizational skills and problem-solving abilities have consistently ensured swift progress and minimized project delays. I am passionate about leveraging data-driven insights to solve complex problems and enhance overall productivity in future sprints.

Responsible for managing tasks, such as stakeholder engagement, deep dives into technical projects, project planning, defining scope, identifying project risks, creating roadmaps and delivering quality products within the retail technology industry.

Greater Seattle Area

Greater Seattle Area

Bellevue, Wa

Lynnwood, Wa