Melody Wu Email & Phone Number

Mississauga, On, Ca

Worldwide

Having identified a niche market, we focus on connecting high-net-worth individuals worldwide with a diverse array of talented coaches, discovering clients’ ambitions and accelerating their growth. Presently highly-motivated to step away as the hands-on leader and allowing the company to scale up in the background.- Leading a team of 13 coaches and language teachers to serve 100+ clients from all over the world.- Setting clear goals, experimenting with innovative solutions, and delivering exceptional results.- Recruiting, onboarding, and coaching new team members to enhance skills such as negotiation.- Conducting market assessments, managing end-to-end sales processes, monitoring progress with KPIs, overseeing continuous improvement initiatives, and pivoting timely.- Cultivating enduring client relationships to drive sustainable growth by leveraging CRM systems, optimizing sales pipelines, fostering creative thinking, and embracing proactive strategies.- Boosting team morale to counteract the isolating nature of remote work while fostering a sense of fun.

Toronto, Ontario, Canada

- Overseeing projects and initiatives to help bridge the global wealth gap through education and career opportunities. Projects are currently focusing on Ukraine and Vietnam.- Coordinating different parties to volunteer to offer online courses to children in Ukraine.- Volunteering to teach and coach around 40 Ukrainian refugees in Ukraine and Canada.

Around The World

Traveled through 16 countries over 22 months as a digital nomad.

London, Canada Area

Beyond is your personal relationship manager (similar to CRM software), an app to help you grow more meaningful connections, to focus on building quality rather than quantity, and to prevent social isolation and loneliness and their toll on your mental health.- Devised the app to achieve its goals through a creative, intuitive, personalized goal-setting and tracking system within a research-based framework.- Took the start-up through the angel round of funding. Hired consultant engineers to design, develop, and launch a beta version of the iOS app.

London, Canada Area

- Collaborated with a trainer (my husband) and designed a nutrition, exercise, and supplementation plan for Vegans/Vegetarians. Created/Directed YouTube content

Toronto, Canada Area

- Generated precise monthly compensation payments for Investment Advisors across Metro-Toronto branches.- Executed high-pressure, high-volume, and intricate tasks within set deadlines and with precision.- Delivered exceptional client service and cultivated relationships with service partners.- Addressed C-suite executives successfully with a structured and proactive approach to drive continuous dialogues.- Enhanced team efficiency through identifying areas for Continuous Improvement, developing an SOP, and leading initiatives for knowledge transfer.- Fostered cross-functional collaboration with excellent organizational, communication, research, and problem-solving skills.- Conducted training sessions for new hires, ensuring a seamless transition with a meticulously planned and comprehensive training program.

135-11300 No.5 Road, Richmond, B.C.

Evilnut Creative Technology is a software and consulting firm that offers comprehensive digital solutions for businesses, including web design, SEO, SEM, SMM, and mobile app development. I joined the company during its startup phase and:- Streamlined workflow by setting priorities, overseeing projects, and conducting thorough case studies.- Led a team of 5 developers and boosted team morale by aligning individual goals, addressing their needs and interests, and leveraging their strengths to bolster overall team performance.- Improved efficiency in data collection and knowledge transfer with various methods and tools.- Facilitated the monthly generation of $10,000 in B2B sales through cross-functional collaboration.

Richmond, British Columbia

Dealuse.com, an eCommerce platform tailored to the retail sector, is the biggest and most recognized daily deal website among the Chinese-speaking community in BC, akin to a local rendition of Groupon. In my role as the Business Development Manager, I achieved the following:- Consistently maintained a 10% conversion rate, resulting in a steady monthly revenue of $20,000. Achieved through strategic market analysis, hands-on and proactive outreach, adept lead generation and negotiation, and diligent follow-up with potential clients, sellers, and vendors.- Cultivated client trust and relationships: By delivering exemplary services consistently, I nurtured meaningful relationships with our clientele, earning their trust. This played a pivotal role in ensuring client retention and satisfaction.- Nurtured meaningful relationships with our clientele, earning their trust over time and ensuring client retention and satisfaction by delivering high-quality services consistently and going the extra mile.- Enhanced operational efficiency by introducing innovative tools and methodologies and streamlining internal processes such as paperwork handling, appointment scheduling, and team communication.- Elevated the company's public image and brand recognition within the local community through successful B2B sales efforts and spearheading promotional events.

Vancouver, Canada Area

123Packs was a brand of Nation E-Shoppers Corp., providing online grocery shopping and delivery services to the community of the University of British Columbia. As the Customer Service Representative, I:- Joined the startup in its very early stage and was highly involved in business development, brainstorming and decision-making.- Handled client calls and emails. - Identified and reported opportunities to the operations manager. - Collaborated with the Marketing Department on marketing strategies.

Vancouver, Canada Area

A six-month project during the Master of Management program at UBC which combines community service with academic learning. VSOCC is one of the largest providers of Licensed Childcare in Western Canada.- Redesigned a user-friendly website to help families navigate the complexities of the waitlist system- Created a storyboard that communicated VSOCC’s values and services - Completed two surveys aiming to discover the difficulties families had while navigating the waitlist and composed an analysis that helped to understand family’s needs and to build trust- Proposed a realistic budget, business plan and timeline for implementation, etc.

Wuhan

Xianning, Hubei, China

Fairfield, California, United States

Master Of Management Graduate 2014, Business Administration And Management, General

Activities and Societies: Master of Management Program, Sauder Zumba, Sauder Yoga, Sauder Bootcamp, Social Enterprise Club, Women 2.0.

Master'S Degree, Business Administration And Management, General

Copenhagen Business School, Copenhagen, Denmark International Summer University Programme (ISUP) ISUP is Denmark's largest and longest.

Bachelor Of Arts (Ba), English Language And Literature, General

Activities and Societies: Practice Department of College Student Union, Loving Care Storage Project Department of University Youth.