Melissa Diaz

Melissa Diaz Email and Phone Number

Pensacola, FL, US
Melissa Diaz's Location
Pensacola, Florida, United States, United States
Melissa Diaz's Contact Details

Melissa Diaz personal email

About Melissa Diaz

I have extensive customer service experience within the hospitality, residential leasing, telecommunication, and transportation industries. My interpersonal qualities include excellent verbal and written communication, a superior customer service oriented focus, and seasoned administrative skills which include office management, human resources, logistics, and networking via online social media. In addition, I am highly organized, creative, and have an intuitive understanding of how systems function efficiently. I am a fast learner and thrive on routine, yet can meet challenges with great flexibility.

Melissa Diaz's Current Company Details
Offshore Inland Marine & Oilfield Services, Inc.

Offshore Inland Marine & Oilfield Services, Inc.

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Payroll and Admin
Pensacola, FL, US
Employees:
246
Melissa Diaz Work Experience Details
  • Offshore Inland Marine & Oilfield Services, Inc.
    Payroll And Admin
    Offshore Inland Marine & Oilfield Services, Inc.
    Pensacola, Fl, Us
  • Offshore Inland Marine & Oilfield Services, Inc.
    Human Resources Assistant And Timekeeper
    Offshore Inland Marine & Oilfield Services, Inc. Nov 2019 - Present
    Pensacola, Florida, United States
  • Navy Federal Credit Union
    Mortgage Support Assistant
    Navy Federal Credit Union Jun 2018 - Nov 2019
    Milton, Fl
    Placed as Contractor through AeroTek· Process orders from processing teams as requested to expedite the loan process using Navy Federal’s Real Estate Lending systems, while staying current on the company’s policies, procedures, and practices· Selected shortly after training to participate in a pilot program that focused exclusively on New Construction Loans, specifically assisting in verifications and other higher level processing tasks· Participated in a… Show more Placed as Contractor through AeroTek· Process orders from processing teams as requested to expedite the loan process using Navy Federal’s Real Estate Lending systems, while staying current on the company’s policies, procedures, and practices· Selected shortly after training to participate in a pilot program that focused exclusively on New Construction Loans, specifically assisting in verifications and other higher level processing tasks· Participated in a focus group to assist the team’s management in planning for weekly meetings· Selected in December 2018 to take point on the Mortgage Support Assistant portion of a new “Member Direct” pilot program, focusing extensively on assisting with processing tasks to expedite the closing window for those loans, and assigned to assist specific processors in following up on orders Show less
  • Southern Rentals And Real Estate
    Residential Leasing Administrator
    Southern Rentals And Real Estate Jun 2017 - Jun 2018
    Daphne, Al
    Greet visitors and answer incoming phone calls in a timely manner.Assist prospects in scheduling viewings for available properties.Screen and process all applications for long-term rental.Assist management as requested.
  • Southern Rentals And Real Estate
    Guest Services Associate - Vacation Rentals
    Southern Rentals And Real Estate Aug 2016 - Jun 2017
    Pensacola, Florida Area
    Ensure the satisfaction of new and existing guests with their Vacation Rental.Greet visitors and answer incoming phone calls in a timely manner.Work to resolve guest problems efficiently, coordinating with the Property Condition Managers as needed.Follow a daily checklist of responsibilities to efficiently maintain Southern’s Standards and Procedures.Assist management as requested.
  • Rmi Vacations
    Reservationist And Social Media Coordinator
    Rmi Vacations Feb 2014 - Aug 2016
    Pensacola Beach, Florida
    Assist in guest reservations, registration, and departure.Establish guest familiarity with the company and the local area, utilizing an event board and regular Facebook updates.Respond to guest satisfaction issues by coordinating with various vendors and property owners.Monitor and respond to guest reviews received via the primary website.Obtain and update photos of the vacation rental properties as changes are made by the owners.Assist in all areas of… Show more Assist in guest reservations, registration, and departure.Establish guest familiarity with the company and the local area, utilizing an event board and regular Facebook updates.Respond to guest satisfaction issues by coordinating with various vendors and property owners.Monitor and respond to guest reviews received via the primary website.Obtain and update photos of the vacation rental properties as changes are made by the owners.Assist in all areas of operations as needed. Show less
  • Aadvantage Relocation
    Office Manager And Local Logistics Coordinator
    Aadvantage Relocation Oct 2011 - Nov 2013
    Pensacola, Florida Area
    Manage the human resource needs of the Pensacola branch including pre-employment screenings, establishing and maintaining personnel files, and processing payroll for both hourly and commissioned employees.Created and maintained the in-house scheduling system, inputting and compiling data entry for each shipment as contact information is transmitted to the office, and updating customer communications.Primary point of contact for home delivery clients and customers, coordinating… Show more Manage the human resource needs of the Pensacola branch including pre-employment screenings, establishing and maintaining personnel files, and processing payroll for both hourly and commissioned employees.Created and maintained the in-house scheduling system, inputting and compiling data entry for each shipment as contact information is transmitted to the office, and updating customer communications.Primary point of contact for home delivery clients and customers, coordinating delivery schedules for shipments to delivery teams, and responding to customer service related issues as needed.Responsible for finalizing coordinated data for all customers to include client system updates, scheduling compliance requirements, invoicing and payment processing. Show less
  • Towneplace Suites By Marriott
    Guest Services Representative
    Towneplace Suites By Marriott Feb 2008 - Mar 2011
    Pensacola, Florida Area
    Assist in guest reservations, registration, and departure.Establish guest familiarity with the hotel and the local Pensacola area, utilizing event boards and the hotel's Facebook and Twitter pages.Assist the management team with special projects, including the application process for the Florida Green Lodge program and invoicing of Accounts Receivable.
  • Ramada Inn Bayview
    Office Manager
    Ramada Inn Bayview Oct 2007 - Jan 2008
    Pensacola, Florida Area
    Respond to guest satisfaction issues.Schedule and supervise Front Desk staff.Invoice and post payments to City Ledger accounts.Prepare employee hours for Payroll.Assist in all areas of hotel operations as needed.
  • Ramada Inn Bayview
    Guest Services Manager
    Ramada Inn Bayview Oct 2002 - Aug 2006
    Pensacola, Florida Area
    I began as a server and within two years, advanced to the front desk and ultimately to guest services manager.Responsible for hiring, training, scheduling, and supervising personnel for the front desk, reservations, audit, and wait staff.Invoice and post payments to accounts, coordinating revenue management with Ramada distributions office.Prepare employee hours for external payroll company.Respond to guest satisfaction issues.Well versed in the MSI… Show more I began as a server and within two years, advanced to the front desk and ultimately to guest services manager.Responsible for hiring, training, scheduling, and supervising personnel for the front desk, reservations, audit, and wait staff.Invoice and post payments to accounts, coordinating revenue management with Ramada distributions office.Prepare employee hours for external payroll company.Respond to guest satisfaction issues.Well versed in the MSI Property Management System as well as Microsoft Office and general computer applications.Act as “Manager on Duty” on a rotating schedule. Show less
  • Life Management Center Of Nw Florida, Inc.
    Volunteer
    Life Management Center Of Nw Florida, Inc. Jun 1997 - Jan 1998
    Assist in the preparation of curriculum for children in the 4-year old special needs program and provide support for service staff in maintaining a daily care routine.

Melissa Diaz Education Details

Frequently Asked Questions about Melissa Diaz

What company does Melissa Diaz work for?

Melissa Diaz works for Offshore Inland Marine & Oilfield Services, Inc.

What is Melissa Diaz's role at the current company?

Melissa Diaz's current role is Payroll and Admin.

What is Melissa Diaz's email address?

Melissa Diaz's email address is me****@****ral.org

What is Melissa Diaz's direct phone number?

Melissa Diaz's direct phone number is +185020*****

What schools did Melissa Diaz attend?

Melissa Diaz attended University Of West Florida, Rutherford High School.

Who are Melissa Diaz's colleagues?

Melissa Diaz's colleagues are Stephen Williamson, Sujit Subramania, H. Michael, Michael Peterson, Dameion Wicker, Henri Bro, Allen Anderson.

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