Guide and support new outlets during their opening and beverage development process.

Building relationships with on premise accounts to expand the Jackson Family Wines portfolio.

Created training material for staff on service, products, and menu items. Designed new marketing material for social media, including informative videos, Instagram Stories, and Facebook advertisements. Worked with neighboring shop owners to promote the shopping area through a monthly Saturday market. Assisted with launching a new food menu to pair with Domaine Souviou wines. Designed the new menu layout and in-store graphics for a more cohesive look.

Continuously uphold guest-focused Five-Star service. Train all staff on beverage knowledge to aid in product confidence during service. Track and compare labor and revenue on a daily, monthly, and quarterly basis. Create new menu items to stay ahead of the trends. Build schedules for optimal staffing during peak periods of business.

Continuously strengthening relationships with business brokers, franchise consultants, and strategic partners. Ensuring all new franchisee prospects are contacted, scheduled, and engaged throughout the sales process utilizing a friendly smile and top-notch customer service. Organize, track and schedule sales appointments for the CEO. Partner with the Marketing department for proper CRM usage and updating of marketing material to aid in informative engagement with all database leads. Maintain a budget for lead generation platforms.

Ensure all Vinottimo wine is properly marketed in stores within sales territory through price checks, ordering and stocking of wine. Educate new customers on various wines and preferred pairings to showcase products. Perform monthly wine tastings.

Responsible for preserving the business of current customers and expanding their business by offering new services and solutions. Produced weekly reports and analyzed data for new trends in our clients spending. Conducted monthly reviews with current customers to ensure the client was pleased with all services provided.

Responsible for designing all corporate graphics including web/computer applications, marketing material, presentations, and grant proposal charts for a database software development and analysis company. Led a team of five to develop a promotional marketing video including script and frame by frame instructions. Developed electronic forms for internal use and spearheaded the hiring process for an additional graphic designer.

Development of marketing graphics related to InSite Studio software, Participation in proposals for grants and funding, Training Representative for software users, Sales and Marketing Representative for Nsite Innovations, Inc (spin-off of CAVS/Advanced Learning Technologies group), Web development, Customer Service representative, Brand development, Adobe Flash interactive module design.

Responsible for serving restaurant customers with food service, bartending, and hosting at a fine dining New Orleans style restaurant. Also responsible for developing a training program for new employees of the hospitality team. Organized internal contests to maximize daily special sales.

Responsible for custom content development including Adobe Flash activities, original graphic images, organization of module layout, and course testing for an eLearning software development company. Training instructor for InSite Suite, eLearning software. Duties included developing all graphic design for print, web, and InSite Suite software. Developed new logos, graphics and marketing material for company. In 2006, responsible for building a scenario based trucker's cab using Adobe Flash and Adobe Illustrator for U.S. DOT training.

Responsible for designing all marketing graphics for label musicians. Also responsible for management of "The Side Project Band."

Responsible for customer service, and stocking merchandise. Additional duty involved collecting customers' requests for corporate buying department. Special Event PlanningNational Teachers Association visit to CAVS, April 2007. Trained forty visiting teachers on the InSite eLearning Suite. Gathered take-home information for all teachers along with a trial version of software. Annual Mississippi University for Women Kappa Pi Art Auction, December 3, 2005 and February 12th 2006. Responsible for developing all planning material, delegating five committees, requesting art for the auction and raising $3,000 in funds to benefit The Hancock County Arts Foundation (Artists effected by Hurricane Katrina) in 2006. Previous year building of step by step process to begin the annual art auction along with gathering all planning material, researching locations, and reviewing college policies. Raised $3,500 in funds to benefit a higher educational trip to Chicago, IL for the MUW art department students.