Assistant It Manager
Current- Assists in the IT operation onboard the vessel supporting IT business systems and related equipment by providing knowledgeable support within the timeframes defined in Service Level Agreements. Assists in the tactical.
- Assembles and configures basic network components.
- Maintains Active Directory system by managing users, directories, and permissions.
- Completes standard, defined procedures for maintenance of shipboard servers and network infrastructure including, but not limited to, backups, patching, and routine & preventative maintenance.
- Performs asset management including equipment repair tracking, inventory, and value.
- Performs advanced troubleshooting to isolate and diagnose common problems, including but not limited to in-stateroom equipment for In-Stateroom Entertainment (ISE, including Interactive TV) and telephone problems.