Melissa Mccann Email & Phone Number

Due to restructuring of the company, my role transitioned from sales manager to key account manager. Responsible for maintaining and growing key accounts with high volume and potential business.

Responsible for effectively providing leadership and management of the sales team, and successful execution of sales strategy across the company’s customer segments. Provides leadership and strategic direction to the Account Managers to achieve performance objectives through effective coaching, mentoring, utilization of resources, and performance management process. Ensures cross function with leadership across multiple functional areas to achieve business objectives, including Supply Chain, Business Intelligence, Marketing, Managed Markets and Trade team members. Provides critical insights and information in the development of content for key business meetings (ASCs, QBRs, KBITs, etc.) and strategic planning as it relates to the Afaxys sales regions and overall market. Coordinates with the VP, S&BS to develop appropriate sales training programs, onboarding, product based, and annual refreshers, to ensure sales team is positioned for success and operates within compliance guidelines. Collaborates with the VP, S&BS to lead the Afaxys sales efforts related to national alliances and co-promotions that the company may engage in, including representing the overall sales approach, actions, and insights from all the regions with the alliance partners.

Responsible for identifying, expanding, and maintaining growth of Afaxys products amongst the public health sector, including Planned Parenthood, Independent Family Planning Clinics, City and County Health Departments, Federally Qualified Health Centers and Colleges/Universities. Responsible for building relationships and rapport with top accounts and key personnel amongst 16 states. Analyzed data to create a business plan based on previous purchasing, future potential and environmental changes per state. Responsible for balancing a comprehensive contraceptive portfolio, including 2 co-promotes and collaboration with inside GPO sales team. Learned how to reassess and adapt to clinical and financial changes due to the pandemic and adjust servicing and messaging accordingly. Obtained sales goals, despite travel restrictions, limited access and multiple changes within the clinics and market.

Called on ENTs, pediatrics, allergists and urgent care for AOMT, AOE and Allergic Conjunctivitis. Served as Breakaway Selling lead, hosting calls and rolling out new selling model to team. Analyzed and strategized a business plan based on multiple factors including volume, access and competitive data. Consecutively achieved over 100% goal attainment and turned around a sinking territory

Dallas/Fort Worth Area

Responsible for maintaining sales calls, sample compliance, expenses reports and sales growth within my territory. Promoted our products in a professional manner while Thinking Like a Customer to build relationships and understand the needs of the physicians and their patients. Has worked with a variety of medical professionals and sold many product specialties, including Women’s Health- Osphena (launch), Prenate prenatals (launch), Ponstel, Fosteum (launch), Brisdelle; Diabetes- Fortamet, Prandimet (launch); ADHD- Kapvay (launch); Pain- Naprelan, Rybix ODT; and Gastroenterology- Symproic (launch). Earned President's Club Award 2016, 2012 and 2008, while maintaining ranking of top 30% every year. Finished 2014 ranked 6/166 and 2017 ranked 1/150. Received Regional Believe and Achieve Award nominated and voted on by peers and managers in 2013.Developed leadership opportunities within the company by serving as Regional Training Liaison, District Sales Trainer 2010, 2012-2015, Phase 2 new hire trainer 2010 and 2012, Kapvay CFT Representative, SFA Representative, SAM expert, iPad Pilot Program, New hire sales consultant interviews, Osphena Launch Advisory Board, Central Region Osphena Advisory Board and National Osphena Advisory Board.Attended 6 month Manager Development Program, working with Cornerstone and mentor to develop skills and practice for future management opportunities.

Provided ongoing support and expertise to new sales consultants throughout training. Worked with new hires and regional sales consultants on field rides. Assisted with knowledge reinforcement and competitive advantage. Served as liaison between DMs, region and home office.

Dallas/Fort Worth Area

Responsible for cold calling prospective Dallas Stars fans for season ticket sales and rebuilding client base after the NHL lock-out. Promoted within four weeks from Inside Sales to Groups and Suites Account Executive due to exceeding sales expectations and overall enthusiasm. Managed accounts for season tickets, groups, nightly suites and theme nights. Developed relationships with clients and increased retention of future sales. Worked closely with corporations regarding season ticket sales, company outings and the Dallas Stars Community Partners discounted ticket program. Planned and promoted large theme nights selling more than 200 tickets per game night.