Rachel Carter Email & Phone Number

Charleston, South Carolina Metropolitan Area

• Track data quality across all data platforms, design/build models to streamline analysis process todrive consistency across reporting and support daily data operations
• Partner with internal customers to understand, automate, and improve processes when appropriateRedesigned customer segmentation for entire organization to better understand the organization’smarket, impact, and reach.
• Transitioned Inventory/Quality tracking from manually updated Excel file to an automated view in Tableau through combining data sources, creating direct connections to external data, and writing logicin Snowflake using.
• Manage large datasets using external sources (such as IQVIA) and integrate them into new data models to be identify sales opportunities and gaps

Charleston, South Carolina, United States

• Combined data sources to access multiple streams of information concurrently, resulting in more efficient, robust, and comprehensive reporting available in real-time
• Transitioned sales reporting data out of Microsoft Access databases into data warehouse (Snowflake)using SQL, Python, and EDI, transitioning processing time from 2.5 days to 3 hours per week
• Automated 340B audit which is required by law, reducing maintenance time from ~610 hours annually to ~45 hours annually

Charleston, South Carolina Metropolitan Area

• Responsible for extracting reports through SalesForce and Tableau Dashboards to re-engage customers; emphasis on market segment penetration, increased contract utilization, declined purchasers, and more
• Consistently help create marketing materials, information packets, and presentations to present to members at during virtual calls
• Expand industry knowledge through Association for Health Care Resource & Materials Management (AHRMM) webinars and trainings
• Input into annual sales budgets as necessary and maintain those budgets within plan
• Serve as consultant for customer accounts to ensure all products, pricing, and solutions are presented when making developmental decisions
• Utilized SalesForce functionality to create reports, maintain customer information, track changes within customer profiles, and analyze purchasing trends

Charleston, South Carolina Metropolitan Area

• Responsible for interfacing with customers to drive membership and pull-through sales with new and existing accounts
• Completed the Certified National Pharmaceutical Representative Certification program
• Maintained accounts using both Salesforce Lightning and FDC; fluent in onboarding new accounts, auditing account information, reporting functions, adding/updating contacts, product functionality

Mount Pleasant, South Carolina, United States

Washington D.C. Metro Area

• Responsible for all Association, Labor, and Social Blocks for up to 40 rooms on peak and Law Firm Blocks of all sizes
• Provided 4 Star/AAA 4 Diamond service at all times
• Qualified leads, created proposals, led site visits, and drafted contracts through Delphi for groups
• Work alongside other departments to ensure marketing and sales initiatives are being carried out most efficiently
• Led team in solicitation efforts; had most active solicitation and prospects, increasing repeat business by 30%
• Completed departmental rotations to understand inter-workings of both Front and Back of House in regards to Sales/Marketing

Greater Chicago Area

• In charge of planning student presence at HFTP Annual Tradeshow in Las Vegas, NV
• 1 of 6 students chosen to attend International Tradeshow in Seattle, WA
• Created supplemental material with industry professionals for student chapters

Saginaw, Michigan Area And Hilton Head Island, SC

• Arranged and performed music with large scale performers such as Mike Panera and Peter Frampton
• Designed stage and event layout; directed team members through setup procedures
• Performed in front of crowds larger than 20,000 people

Chicago, Illinois

• Assisted in creation of company's Event Management System Software (EMS)
• Re-branded organization's Digital Manufacturing Commons (DMC) portal online
• Serve as direct point of contact for internal and external clients
• Contributed to company development meetings

Hilton Head Island, South Carolina

• Responsible for completing rotations through departments of front desk, concierge, operator, and reservations
• Answer, direct, and route phone calls with the appropriate information and destination
• Serve as the base for transfers within the hotel
• Utilize the resort's software and standard procedures within the department of guest services

Saginaw, Michigan

• Created standardized sales pieces related to RFPs, bids, contracts and consultant reports
• Met with clients about events and offer suggestions to make certain their requests can be met
• Utilized 25Live Software to accurately schedule and maintain the event venues and resources
• Serve as event supervisor for formal banquets, seminars, expos, and other events

Saginaw, Michigan

• Responded thoroughly to inquiries about company and explained contracts to customers
• Sold memberships and products
• Updated and coordinated instructor schedules
• Taught fitness classes for as many as 70+ people

Saginaw, Michigan

• Maintained constant surveillance of patrons in the facility
• Performed various duties as directed to maintain a clean and safe facility
• Prepared and maintained appropriate activity reports

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

High School Diploma