Rachel Carter Email & Phone Number

Charleston, South Carolina Metropolitan Area

•Track data quality across all data platforms, design/build models to streamline analysis process todrive consistency across reporting and support daily data operations•Partner with internal customers to understand, automate, and improve processes when appropriateRedesigned customer segmentation for entire organization to better understand the organization’smarket, impact, and reach; worked with internal leadership, marketing, and sales to deploy this change and managed all backend updates•Transitioned Inventory/Quality tracking from manually updated Excel file to an automated view in Tableau through combining data sources, creating direct connections to external data, and writing logicin Snowflake using SQL; the process formerly took 7 hours/week, whereas now takes 1 hour to review•Manage large datasets using external sources (such as IQVIA) and integrate them into new data models to be identify sales opportunities and gaps

Charleston, South Carolina, United States

• Combined data sources to access multiple streams of information concurrently, resulting in more efficient, robust, and comprehensive reporting available in real-time•Transitioned sales reporting data out of Microsoft Access databases into data warehouse (Snowflake)using SQL, Python, and EDI, transitioning processing time from 2.5 days to 3 hours per week• Automated 340B audit which is required by law, reducing maintenance time from ~610 hours annually to ~45 hours annually

Charleston, South Carolina Metropolitan Area

• Responsible for extracting reports through SalesForce and Tableau Dashboards to re-engage customers; emphasis on market segment penetration, increased contract utilization, declined purchasers, and more• Consistently help create marketing materials, information packets, and presentations to present to members at during virtual calls• Expand industry knowledge through Association for Health Care Resource & Materials Management (AHRMM) webinars and trainings •Input into annual sales budgets as necessary and maintain those budgets within plan•Serve as consultant for customer accounts to ensure all products, pricing, and solutions are presented when making developmental decisions• Utilized SalesForce functionality to create reports, maintain customer information, track changes within customer profiles, and analyze purchasing trends

Charleston, South Carolina Metropolitan Area

• Responsible for interfacing with customers to drive membership and pull-through sales with new and existing accounts •Completed the Certified National Pharmaceutical Representative Certification program•Maintained accounts using both Salesforce Lightning and FDC; fluent in onboarding new accounts, auditing account information, reporting functions, adding/updating contacts, product functionality

Mount Pleasant, South Carolina, United States

Washington D.C. Metro Area

•Responsible for all Association, Labor, and Social Blocks for up to 40 rooms on peak and Law Firm Blocks of all sizes•Provided 4 Star/AAA 4 Diamond service at all times•Qualified leads, created proposals, led site visits, and drafted contracts through Delphi for groups•Work alongside other departments to ensure marketing and sales initiatives are being carried out most efficiently•Led team in solicitation efforts; had most active solicitation and prospects, increasing repeat business by 30% •Completed departmental rotations to understand inter-workings of both Front and Back of House in regards to Sales/Marketing•Organized Hilton’s Global Week of Sales on property, creating internal competition for managers and setting up client visits, sales toolkits/gifts, and external events for department

Greater Chicago Area

• In charge of planning student presence at HFTP Annual Tradeshow in Las Vegas, NV• 1 of 6 students chosen to attend International Tradeshow in Seattle, WA• Created supplemental material with industry professionals for student chapters

Saginaw, Michigan Area And Hilton Head Island, Sc

•Arranged and performed music with large scale performers such as Mike Panera and Peter Frampton •Designed stage and event layout; directed team members through setup procedures•Performed in front of crowds larger than 20,000 people

Chicago, Illinois

• Assisted in creation of company's Event Management System Software (EMS)• Re-branded organization's Digital Manufacturing Commons (DMC) portal online • Serve as direct point of contact for internal and external clients• Contributed to company development meetings

Hilton Head Island, South Carolina

•Responsible for completing rotations through departments of front desk, concierge, operator, and reservations•Answer, direct, and route phone calls with the appropriate information and destination •Serve as the base for transfers within the hotel•Utilize the resort's software and standard procedures within the department of guest services

Saginaw, Michigan

• Created standardized sales pieces related to RFPs, bids, contracts and consultant reports• Met with clients about events and offer suggestions to make certain their requests can be met• Utilized 25Live Software to accurately schedule and maintain the event venues and resources• Serve as event supervisor for formal banquets, seminars, expos, and other events

Saginaw, Michigan

• Responded thoroughly to inquiries about company and explained contracts to customers• Sold memberships and products • Updated and coordinated instructor schedules• Taught fitness classes for as many as 70+ people

Saginaw, Michigan

• Maintained constant surveillance of patrons in the facility• Performed various duties as directed to maintain a clean and safe facility • Prepared and maintained appropriate activity reports

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

High School Diploma