• Prepare comprehensive warranty folders, ensuring all necessary supplier documents are included for each completed project. Distribute these folders to clients and archive them for the Service and Maintenance department to facilitate follow-up during the warranty period. • Compile and distribute assembly folders for executors during various phases of facade installation. Ensure the inclusion of up-to-date engineer drawings and manage regular reporting on project purchases related to assembly. • Register and maintain engineer drawings, ensuring their accuracy and timely updates for use in assembly processes.• Provide administrative assistance to project managers, including light document management, scheduling, and communication tasks.

• Generate weekly reports on departmental purchases and delivery dates, and ensure the planning team is informed of any changes. Schedule maintenance appointments with clients and coordinate technicians' access to job sites via safety system registrations.• Track and report technicians' weekly travel and work hours, ensuring accurate data entry into company systems.• Handle incoming calls, emails, and provide additional administrative support as required.

• Manage employee records and maintain HR database• Assist with recruitment and onboarding process.• Assist with HR compliance and regulatory requirements.• Coordinate the logistics for annual performance review process for over 100 employees.

* Coordinate the purchase of products and materials on behalf of De Groot en Visser.* Maintain strong working relationships with our vendors* Review purchasing agreements with vendors and maintain open lines of communications with those vendors* Develop an active process for measuring supply inventory and determining purchasing needs based on quarterly and annual numbers* Stay up to date with industry trends and establish long-term purchasing arrangements with vendors when it is beneficial to the company* Compare product deliveries with issued purchase orders and contact vendors when there are discrepancies

•Ensure that weekly sales targets are met and even exceeded.•Responsible for accurate stock take results.•Supervise and direct teams of sales staff in performing their duties.•Aim and drive the collected personnel to the highest level of performance possible within the corporate guidelines*Monitor staff performance and generate report to store manager.*Aim and drive profitability through innovative approaches for increasing efficiency,productivity, and workforce•Train and coach new staff members•Manage the shop floor effectively•Provide advice with staff sales•Open and close the store including cashing up•Merchandise shop floor to company guidelines•Management of customer care issues ensuring positive outcomes when dealing with complaints or faulty stock.•In depth working knowledge of daily retail procedures such as dealing with returns, maintaining shop floor displays, floor moves in accordance with company guidelines.

On the trainee manager programme I have attended many workshops which•focus on many aspects of management, including health and safety•Management, human resource management etc. In one year time I have solely been responsible for the produce department and its employees.Duties included / skills gained:•Prioritisation of tasks and allocating resources effectively.•Liaising with other managers reviewing company performance as well as departmental issues.•Time management / Interpersonal skills / Presentation skills.•Training a diverse range of employees, both in age and culture.•Working as an effective team member

••Maintain records of promotion and sales tasks and payment transactions •Study customer's needs and trends in demands to make plans for sales in future•Calculate figures related to purchases, sales, credit and cash payment, etc. •Ensure safety of the shop and handle the situations such as theft and security risks •Give information to customers about a product, its use, maintenance and operations •Done various other duties as assigned Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.

•Managed a high-volume workload within a deadline-driven environment, consistently met performance benchmarks in all areas (speed, accuracy, volume).•Completed customer service training to learn ways to enhance customer satisfaction and improve productivity.•Responded promptly and answered/resolved customer inquiries and complaints.•Investigated and resolved service issues and/or product problems.•Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.•Kept records of customer interactions and actions taken, including – transactions, comments, inquiries and complaints.•Supplied customers with written responses and information and followed up on customer communications.

*Worked on television and film sets, organizing and scheduling the main aspects of production. These would include arranging meetings with writers, directors and the technicians of a set. *Spending time ensuring that production schedules are followed and also abide by union work rules and production budgetspreparing .*Planned the shooting schedules and supervised the production staff to ensure the smooth functioning of comemrcial shooting*Organized the final product to be of optimal quality and performed the final editing with the help of editors and directors. Clients include BP, Toyota, Bridgestone, Pamuk Bank as well as co-production for foreign companies such as Danone, Fedex, British Gas and Chase Manhattan Bank.Production Manager, getting the brief on the project from the producer and executing all phases for TV commercials and being responsible directly to the producer. Client includes Turkcell GSM operator, Yapi Kredi Bank, Bizim Olive Oil, Emlak Bank.

Turkish Training Manager and Trainer, Linguistic Editor of the Company’s Turkish Teaching Books and Workbooks; KOLAY TURKCE, Volumes 1 and 2, Co-Ordinator of the Audio tape recordings corresponding to the books.

*Worked with the producer in ensuring the set was ready for every Production*Took care of all the crews needs while on set*Purchased necessary props and carried out general tasks for production of TV commercials

-Meeting with the production house and get the details of their requirement.-Manage the interviews and auditions for actors and actresses.-Review the promotional videos, photos and resumes.-Manage the casting budget with the production accountant.-Perform various duties as assigned.