Mel Vandersteen Email & Phone Number

Liverpool, Merseyside, United Kingdom

As a customer liaison I acted as a focal point for customer problems, questions or concerns. I coordinated work with each contractor and internal work force to provide timely and accurate answers / solutions for the customers. Communication skills, both verbally and written, trust and confidence were needed to build rapport.

Crewe, United Kingdom

I was responsible for Supervising, guiding and motivating, team leaders are there to help colleagues work together and ensure they’re delivering good customer service. To make sure the business could run smoothly, I would organise and delegate Staff's workload as well as monitoring them to make sure it’s done correctly. I had the Ability to have authority but tactful with it

Housing Law, Law, Pass - Level 4

Activities and Societies: Included Housing Support, Equality, diversity and inclusion, welfare benefits, data protection and history.

Gcse, Mathematics, B

Gcse, English Language And Literature, General, Cc

Gcse, Science Double Award, Cc

Gcse, Ict, French, Religious Education,, All C

Gcse, Physical Education And Design Technology, Both A

Nvq, Customer Service, Level 3