Customer Service Representative
CurrentResponsibilitiesReceived and make calls to current clients or clients to assist in information and scheduling for each respective dealership throughout the company.Maintaining of personal information and keeping of client's individual records.Using the pre-made script as giving by the company while also handling situational happens with each client.AccomplishmentsHelped take calls of Spanish speaking customers, while not being fluent on an expert level.Maintain an appointment rate on a per month basis higher than what was asked by the employer. (Average 8 a day, I was able to average 10 most months.)Led the team and set a office record for the most about made in a day. (25)Skill UsedWorking Under PressureCommunicationRecord KeepingTime ManagementConsistencyLearning FastTeam Player