Melvin Morris, Mba Email and Phone Number

Leads Duke Energy Indiana’s Account Executive team who collectively manage a portfolio of $1 billion of annual revenue. Oversees a team of nine managers providing coaching, strategic direction, and creative problem solving. An experienced engineer turned account executive with a demonstrated history of working with the energy industry’s most complex, large customers. Such customers include large manufacturers, universities, industrials, municipalities, and many fortune 500 companies.Negotiate energy contracts

• Manage the “Customer Account Specialist” team for high revenue accounts. This is a high functioning team of 3 individuals with responsibilities over 500 accounts. • Manage over 1200 individual accounts and $55 million of annual revenue.• Negotiate, plan, and enforce customer contracts and contract revisions. • Collaborate, plan and lead on high profile customer projects, the largest of which exceeds $200 million dollars of capital investment.• Mentor and counsel new and existing employees. Create standardization where it makes sense. • Manage many of the corporations most strategic and complex accounts.• Lead the “Equity and Inclusion Team” for business segment. Team consist of 5 individuals and develops E&I curriculum used throughout the enterprise. • A member of the leadership team responsible for deciding how reliability capital spend is allocated. • Drives process improvement throughout organization through innovation and challenging status quo.

• Managed roughly $100 million dollars of annual revenue and over 2000 accounts.• Build and maintain strong relationships between the company and many of its largest industrial, governmental, and commercial customers.• Oversaw customer portion of projects such as the installation of a “Combined Heat Power Generation Plant”, which went on to win “CHP of the year”. • Contributed to high “Net Promoter Scores” in Indiana.• Led projects required to support customer needs. Many of these were high profile economic development jobs with strong support from city and state officials.• Key developer of revenue calculator used by engineering to calculate customer construction cost.

• Engineering liaison for a $1.4 billion dollar reliability program providing oversight with respect to engineering schedule and estimates. Also responsible for organizing data and reports to hold teams accountable to goal. • Led Damage Assessment (DA) team for Indiana. Served on call 24/7. Oversaw the training and created protocols for team. Managed a team of 4 DA leads, with 6 engineering managers supporting the leadership team locally. Created an enterprise DA best practice team. • A work force strategy lead projecting labor forecast for billions of dollars of capital investment.• Met with residential and commercial customers and designed infrastructure to meet customer needs.• Managed the internship program, with 2 direct reports. Was responsible for hiring 10 FTE’s, most of which would become successful full-time employees. • Managed the anchor meter base program which mitigated an extremely dangerous arc flash safety risk. Responsibilities included budget management, ordering material, coordinating with customers to schedule outages, identifying and prioritizing work locations, approving contractor invoices, managing liability risk, and performing audits.• Reported on behalf of Engineering Department to the Indiana Utility Regulatory Commission to ensure customer delivery remained compliant with rules and regulations.• Served on customer delivery standards team.

• Tutored students in Math, English and Science.• Presented large lecture(s) in classrooms, and library. Communicated student progress with their instructors.

• Created business reports and compiled warranty claims in order to pin point common issues of why engines were experiencing catastrophic failure, and trouble shot with team to propose solutions.• Collaborated with Caterpillar engineers in an effort to improve database of joint use parts.• Participated in complete disassemble of motors that had resulted in catastrophic failures, and was involved in validation work.

• Created labor forecast for engineering projects and constructed documents and visuals to be used as a tool for project managers and chief engineers in deciding projected labor allocation by program and expertise.• Presented labor forecast to managers, directors, and to the VP of Engineering. Leveraged historical data and built graphical projections for future labor demand.• Aided in maintaining labor projection database. (Required usage of high level programming language)• Migrated Cad drawings, models, and assemblies while utilizing tools such as Team Center, Nx, Ideas, and computer high-level language.

• Created 3D designs for contractors to meet customer price and functionality needs. • Provided estimates for design material, while catering to the safety, preferences, and practicality needs of the customer.• Senior employee in department, actively led team in departmental obligations and was empowered with managerial authority and responsibilities which included but were not limited to: Ordering material, cycle counts, authority to override price, unload trucks with power equipment, and ensuring team worked safely.• Acted in a project management capacity with large customers, ensured material was correct, design was within scope of their needs, long lead time materials were delivered in time to meet schedule, and personally confirmed material was in working order.