• Guided guests through the menu and provide them with the Fat Ox experience• Conversed with guests to establish preferences and likes to better enhance their experience • Consistently increased revenue through wine and beverage sales • Assisted new employees through training program• Led BEO private dinners and events

• Maintained my role as a trainer with various Fox Restaurant Concepts locations while maintaining a professional career in both real estate and sales. • Developed ongoing relationships with guests which increased monthly sales numbers• Recognized by management for highest consistent guest average out of a staff of 30• Trained staff members in the art of providing the utmost guest experience

• Utilized phone-based selling to acquire new small business clients with annual company revenues in excess of $1 million• Maintained high levels of product and service knowledge, clearly communicated appropriate product features and benefits, and other elements of American Express small business services • Exemplary pipeline management in order to develop efficiencies in sales approach which enabled a 10% sales conversion• Drove incremental charge volume for American Express by on boarding clients after the sale and focusing on driving growth within their business as a working capital partner.

• Provided direct management, support, and guidance to agents• Provided support systems for agents to grow their business• Identified and presented opportunities to prospective agents• Reviewed documents for accurate filings • Attended marketing events for recruiting purposes

• Oversaw brokerage operations• Handled brokerage finances and budgetary forecasting• Reviewed residential real estate contracts• Conducted agency within AZDRE regulations• Provided training for agents• Coordinated marketing events

• Provided direct management to staff and overall business operations.• Increased revenues by 18%• Reduced labor costs by 9%• Increased operations efficiency• Oversaw all events from start to finish

• Assisted in developing marketing campaigns• Managed rental properties• Achieved closings through precise negotiations• Performed market analysis for commercial and residential properties

• Successfully coordinated the openings of all five locations• Responsible for training budget, costs, and projections• Drafted, implemented, and budgeted training manuals and materials• Oversaw all employee on boarding and training• Tracked retention demographics and utilized data for on-boarding cost projections