• Schedule on-site interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates• Coordinate the post-interview debrief/pre-brief meetings and provide debrief/pre-brief materials• Identify opportunities for improving candidate experience and scheduling efficiency• Train new-hires within their RC roles and provide them with the necessary tools • Provide daily reports on candidate’s Service Level (SL) goals to recruiting teams and interviewers• Manage multiple tasks and action items with high urgency (documentation, follow up and preparation) ensuring appropriate and timely action on deliverables

● Generated employee tracking data that included 100+ employees twice a week for C-Levels ● Offered consistent and accurate record keeping of employee benefits enrollments● Assisted the brand management of candidates and exposure to products for both the company and in support of BMW and ReachNow● Maintained and thoroughly organized recruiting database to record all recruiting activities daily● Interviewed 30+ prospective applicants monthly to asses qualifications and capabilities; guide applicants through application process, score assessments, and notify applicants of results● Performed various critical recruiting activities including job postings, talent sourcing, resumes screening, pre-screen interviews, and reference verification● Managed 20+ background checks and onboarding processes utilizing multiple programs daily● Processed all documentation for new hires and terminations weekly● Helped applicants fill out paperwork including associated new hire documentation as well as tax forms● Trained 3 recruiters within their roles and other internal processes● Utilized Craigslist, GetHappie, Indeed, and other recruiting websites to attract and connect with 100+ applicants a week● Populated data from ATS to report to multiple hiring managers, C-Levels, and company’s clients● Helped in redesigning and renovating the recruiting department with a new vision● Analyzed existing HR and Recruiting Department operations and provided recommendations to improve workflows and optimize candidate selection● Worked closely with hiring managers to clarify job specifications and requirements

• Acquired data from SQL and VSO data sources to clean up databases/data systems• Identified, analyzed, and interpreted trends or patterns in complex data sets• Created template for color impaired individuals on Power BI• Fulfilled customer requests by translating rom SQL data to Power BI visualizations• Maintained track of remaining and completed hours in VSO to complete assigned tasks• Collaborated with multiple customers to create dashboards used for individual team needs

• Moved freight, stock and other materials to and from storage and production areas and loading docks • Sorted cargo and other goods before loading, unloading, or shipping• Safely operated forklifts and heavy machinery to handle 300+ palletized freights of cargo • Entered 800+ packages into the system daily in accordance to company compliance • Inspected incoming materials and notified appropriate staff of potential quality issues • Analyzed and followed all safety policies, codes, and procedures per industry standards

• Increased consumer satisfaction with $50,000+ worth of merchandise audited daily • Created a more efficient environment by streamlining workflows • Administered and documented monetary transactions and over 450 deposits monthly in accordance to the policy• Maintained 300+ customer relationships and assisted other members in the team • Tasked with the full responsibility of disclosing the company policies and procedures to the customers in a sanitized and well kept, comfortable working environment • Interpreted policies and guidelines to determine how to troubleshoot with customers • Followed safety policies, codes, and procedures per industry standards

• Built customer relationships and exceeded projected sales goals • Acquired deep understanding of products and services and provided recommendations and suggestions tailored to each customer’s needs • Maintained a positive working relationship and open communication with leadership and coworkers resulting in a positive working environment • Monitored competition by gathering current marketplace information on pricing, products, delivery schedules, merchandising techniques, etc. • Resolved and documented 40+ customer concerns, complaints, problems and questions per week