Richard Menkens Email & Phone Number

Brisbane, Qld, Au

Brisbane City, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Sales & Marketing: target market research, advertising, quoting, contract administration, hire and sales. Logistics: stock control and reconciliation, supply chain management, transport management, purchasing. CRM: professional communication to maintain accounts, manage relationships, generate sales, solve problems, and manage complaints. Highlight: Increased monthly turnover from $10,000 to $110,000 in 7 months.

Brisbane, Queensland, Australia

A casual role to pay the bills in between a professional career break for education upgrades (completed 2 Masters) and active parenting. Involved the delivery & retrieval of skippy bins to the greater Brisbane area.

Brisbane, Queensland, Australia

Travel-based business consulting service. Mainly government clients in Australia, NZ & PNG. Pre-sales support and documentation. Helpdesk support. Client requirements analysis and feasibility documentation. Technical system validation & User acceptance testing. Administrative and end-user system training. High level of travel - new faces, relationship management, and business representation.

Perth, Western Australia, Australia

• Highlight: Automated colour-coded label printing based on file classification. Satisfied client.• Highlight: Complete successful EDRMS System upgrade with functional enhancements – servers and clients. An enterprise level upgrade completed in Perth and then in Brisbane for NNTT. Systems analysis, solution development, project planning and system deployment. System modification – automated classification-based colour-coded file labelling customisation and integration into the EDRM system.

Perth, Western Australia, Australia

• Clients included Government departments, Resource sector companies, Utilities, Law firms. Satisfied clients• Highlight: Increased operational performance of inter-system file import processing by automating metadata capture and integrity checking with full transaction logging (4-hr process => less than 1 min) • Highlight: Increased operational performance of CAD + Image import with relationship establishment and sensible customised error reporting (2-day process => around 2… Show more • Clients included Government departments, Resource sector companies, Utilities, Law firms. Satisfied clients• Highlight: Increased operational performance of inter-system file import processing by automating metadata capture and integrity checking with full transaction logging (4-hr process => less than 1 min) • Highlight: Increased operational performance of CAD + Image import with relationship establishment and sensible customised error reporting (2-day process => around 2 hrs)• Highlight: Increased operational performance of paper file storage census and shelf-sorting by providing a barcode ‘scan and tell’ addon application with full reporting of file status and storage position errors with restoration mapping included (2-day process => 2 hrs)• Highlight: Developed and implemented an automated colour-based label printing system based on file classification at creation• Highlight: Enterprise system upgrade (3000+ users) scripting an 11-database migration with data cleansing and meta translation (many days => 2 hrs)• Highlight: Project managed numerous successful small system installations for document and records management systems with custom specifications, and several massive systems install and upgrade, all successful• Senior Business Consultant (EDRMS)• Project management (EDRMS)• Stakeholder management• Systems analysis and requirements gathering • Systems interface design and development • Business intelligence development• Record census (auditing) • Record disposition management (retention and disposal)• Operational consultation (processes / procedures) • Helpdesk support for complex EDRMS issue management Show less

Perth

My first significant role out of university involved network and database administration, desktop support, solution development, asset auditing, heavy vehicle plant maintenance scheduling, costing & budgeting against operational and service level agreements.

Master Of Business Administration - Mba, Computing, Gpa 5.08

Activities and Societies: IEEE Member Completed

Master’S Degree, Project Management, Gpa 5.17

Bachelor Of Science, Computer Science; Software Engineering

Associate Diploma Of Applied Science, Computing

Post Graduate Certificate In Applied Data Science, Data Modeling/Warehousing And Database Administration

Master Of Information Studies (Leadership), Information Technology