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Merce Alba Email & Phone Number
Customer Success Manager
at
Clarivate
1 work email found
@clarivate.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Barcelona, Catalonia, Spain
Company size
Who is Merce Alba? Overview
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Quick answer
Merce Alba is listed as Customer Success Manager at Clarivate, a with 3077 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a work email signal at clarivate.com and a matched LinkedIn profile for Merce Alba.
Merce Alba previously worked as Strategic Account Associate, Europe at Clarivate Analytics and Regional Account Manager at Thomson Reuters. Merce Alba holds Post-Degree, Social Media, Content Management In Social Media from Universitat De Barcelona.
Company email context
Email format at Clarivate
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{first}.{last}@clarivate.com
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Profile bio
About Merce Alba
Mercè Alba joined Clarivate in 1996 as a Dialog representative in Spain. Since then, Mercè has been in sales roles across Europe in Dialog, Thomson Scientific, Thomson Reuters and Clarivate, including direct sales roles, supporting Field Sales and Strategic Account Management. Mercè became a Customer Success Manager in 2022, where she is leveraging Customer Relationship experience cultivated during her 26 years of experience. With an education background in Information Science, she started in the wider information space - from engineering and pharmaceutical information to market research, specializing in the IP information management for last 15 years. Get in touch if you want to hear more about it! merce.alba@clarivate.com
Listed skills include Building Relationships, Needs Analysis, Solution Selling, Collaborative, and 17 others.
Current workplace
Merce Alba's current company
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Clarivate
9 roles · 31 years
Merce Alba work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
CurrentDeveloping and maintaining proactive relationships with valued clients to understand desired outcomes and put their business goals first, to ensure we provide maximum ROI from their Clarivate products and services, and we provide the right solutions to their bigger business questions.
Jan 2022 - Present
Strategic Account Associate, Europe
To partner with EMEA Strategic IP clients and end-users to- better understand their specific business needs around the IP lifecycle and IP workflows- generate more value from their investment in Clarivate Analytics products and services- exceed their expectations
Jan 2013 - May 2022
Regional Account Manager
- International clients in EMEA- Business development in Spain and Portugal- International teams and colleagues relationships- IP Information solutions - IP lifecycle and workflows- Technology watch and competitive intelligence- Invited speaker to industry events
Mar 2006 - Mar 2013
Team Leader
Dialog
- Sales Team Leader: Coordinate the Spanish Team reporting to the Country Manager- International Sales Representative and Account Manager: Spain, Portugal, Belgium and France (all years achiever)- Knowledge Center and Technical Support Spain: client's experience - Trainer: Training existing clients and training coordination in Spain and Portugal- Product Consultancy: Building information solutions for clients- Invited speaker to industry events
1996 - 2006
~10 yrs
Assistant Co-Professor
Professor at the MLIS Universidad Carlos III. Course: Marketing of information services.
2001 - 2004
~3 yrs
Professor
Ict Institut Catala De Tecnologia
Professor at the Post-Degree “Organització dels Sistemes de Documentació a l'Empresa” (Organisation of information systems). Institut Català de Tecnologia ICT.
2001 - 2003
~2 yrs
Assistant Professor
Universitat De Barcelona
Professor at the Faculty of Library and Information Science (Universitat de Barcelona). Courses: Documentation, Theory of Information and Comunication.
1998 - 1999
~1 yr
Reference Librarian
Universitat Politecnica De Catalunya
1996 - 1997
~1 yr
Team & coworkers
Colleagues at Clarivate
Other employees you can reach at clarivate.com. View company contacts for 3077 employees →
RL
Ronita Lobo
Colleague at ClarivateMangaluru, Karnataka, India
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CF
Carla Fuller
Colleague at ClarivateLos Angeles, California, United States
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NS
Nikita Sharma
Colleague at ClarivateBengaluru, Karnataka, India
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SP
Sarah Petchell
Colleague at ClarivateGreater Melbourne Area, Australia
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DC
Diksha Chauhan
Colleague at ClarivateNoida, Uttar Pradesh, India
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DS
Dr. Srinivas Kannan
Colleague at ClarivateChennai, Tamil Nadu, India
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KK
Kara Kohn
Colleague at ClarivateUnited States
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NT
Nikolina Tabakovic
Colleague at ClarivateSerbia
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PK
Parthasarathy K
Colleague at ClarivateNew Delhi, Delhi, India
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SK
Silpa Kala Eluri
Colleague at ClarivateWest Godavari, Andhra Pradesh, India
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Ronita Lobo
Colleague at ClarivateMangaluru, Karnataka, India
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CF
Carla Fuller
Colleague at ClarivateLos Angeles, California, United States
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NS
Nikita Sharma
Colleague at ClarivateBengaluru, Karnataka, India
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SP
Sarah Petchell
Colleague at ClarivateGreater Melbourne Area, Australia
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DC
Diksha Chauhan
Colleague at ClarivateNoida, Uttar Pradesh, India
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DS
Dr. Srinivas Kannan
Colleague at ClarivateChennai, Tamil Nadu, India
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KK
Kara Kohn
Colleague at ClarivateUnited States
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NT
Nikolina Tabakovic
Colleague at ClarivateSerbia
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PK
Parthasarathy K
Colleague at ClarivateNew Delhi, Delhi, India
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SK
Silpa Kala Eluri
Colleague at ClarivateWest Godavari, Andhra Pradesh, India
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3 education records
Merce Alba education
Post-Degree, Social Media, Content Management In Social Media
Universitat De Barcelona
Diplomatura, Biblioteconomia I Documentació
Education record
Ipse
FAQ
Frequently asked questions about Merce Alba
Quick answers generated from the profile data available on this page.
What company does Merce Alba work for?
Merce Alba works for Clarivate.
What is Merce Alba's role at Clarivate?
Merce Alba is listed as Customer Success Manager at Clarivate.
What is Merce Alba's email address?
AeroLeads has found 1 work email signal at @clarivate.com for Merce Alba at Clarivate.
Where is Merce Alba based?
Merce Alba is based in Barcelona, Catalonia, Spain while working with Clarivate.
What companies has Merce Alba worked for?
Merce Alba has worked for Clarivate, Clarivate Analytics, Thomson Reuters, Dialog, and Universidad Carlos Iii De Madrid.
Who are Merce Alba's colleagues at Clarivate?
Merce Alba's colleagues at Clarivate include Ronita Lobo, Carla Fuller, Nikita Sharma, Sarah Petchell, and Diksha Chauhan.
How can I contact Merce Alba?
You can use AeroLeads to view verified contact signals for Merce Alba at Clarivate, including work email, phone, and LinkedIn data when available.
What schools did Merce Alba attend?
Merce Alba holds Post-Degree, Social Media, Content Management In Social Media from Universitat De Barcelona.
What skills is Merce Alba known for?
Merce Alba is listed with skills including Building Relationships, Needs Analysis, Solution Selling, Collaborative, Training, Business Development, Selling, and Salesforce.Com.
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