Team Leader - Supervisor
Current• Create and implement strategies to improve performance. • Monitor team performance and address any issues that arise. • Develop individual training plans for staff members to ensure they are able to meet their performance targets. • Evaluate staff members’ performances regularly and provide feedback on their progress. • Set clear objectives and expectations for team members and ensure they have the necessary resources to accomplish their tasks effectively. • Create reports on customer service metrics to share with upper management.
May 2022 - Present
