Mercy Alade Acihrm Email & Phone Number

Nigeria

Understand Piggytech culture and how it translates into the employee experience.Assist with talent acquisition efforts, including candidate screening, interview coordination, shortlisting, providing feedback to candidates, etc.Maintain accurate employee records on the HRIS system.Committed to excellence and ensuring the team is successful.Involved in curating and coordinating people programs to attract, develop and retain top talent.Support the successful onboarding of new hires by working closely with team leads and managers on team-specific orientation plans and the employee confirmation process.Work closely with the General Operations, Accounting, and Legal teams on employee-related matters.Assist in managing the performance management process, including designing the promotion processes and training managers and employees on all aspects of performance review.Act as the initial point of contact for all people operations-related inquiries.Detail-oriented and use data to obtain insights into employee metrics.Continuously analyze and assess the company's HR programs’ success to identify improvement opportunities.Participate in all people projects and initiatives as needed.

Lagos, Nigeria

Serve as the primary point of contact and the champion of People and Culture policies, processes, tools, and systems: by creating and updating profiles for new joiners and current hires respectively, answering questions on policies, and advising line managers.Support line managers and the employees by providing valuable input and expertise to the team on Hiring processes, Employment laws, HR policies, HR processes, Compensation, etcManage and implement the induction process for team members and actively review the induction program and act on feedback provided to improve the process.Facilitate the offer process by extending the offer and negotiating employment terms.Manage employee and claims administration.Work closely with the Head of People and Culture to contribute to the design, implementation, and management of an effective recognition program to reward staff contributions.Implementation and management of effective performance gaps.Manage and monitor the design, implementation, and effective use of the 360-degree feedback process: including the dissemination of individual reports and coordination of development discussions between managers and their downlines.Provide implementation support for Talent attraction, employer branding, and recruitment activities.Achievements- Top most performer employee in the biannual performance appraisal in 2022.- Designed and implemented recognition activities.- Designed different HR forms and surveys.- Reduced the learning gap in the organisation with online course purchase and follow-up system to measure the effectiveness.- Timely employee enrolment on HMO and Life Assurance.- Swift staff resolution time.- Increase HRIS compliance usage to 90%.- Successfully incorporated an information filing system for staff.- I redesigned the exit management process.

Lagos, Nigeria

As Recruitment and Onboarding Officer, I recruit skilled, culture-fit, and see to the retention of professionals to support Gokada's growth to be the biggest and most preferred super app in the whole of Africa. I report to the Head, People and Culture.Some of my responsibilities involve:Meet hiring goals by filling open positions with talented and qualified candidates.Source candidates using a variety of search methods to build a robust candidate pipeline.Screen candidates by reviewing resumes and job applications and performing phone screenings.Take ownership of candidate experience by designing and managing it.Develop job postings, job descriptions and position requirements.Perform reference checks as needed.Facilitate the offer process by extending the offer and negotiating employment terms.Manage onboarding and new hire process.Stay abreast of recruitment trends and best practices.Manage the overall interview, selection and closing process.Ensure all screening, hiring and selection are done in accordance with employment laws and regulations.Achievements- Increased staff strength across all levels and hired 10 freelance sales agents every week for 3 months.- Structured the recruitment process for every role.- Developed and implemented onboarding and training programs for new hires.- Worked with team leads to develop and implement an orientation program for new hires.- Developed a check-in management system for new hires through the first 90 days (3 months).- Redesigned the job description advert format.- Successfully conducted reference checks for every hire.

Lagos, Nigeria

• Manage job posts in Applicant Tracking Systems and relevant social networks.• Create graphics designs for publicity.• Schedule and confirm interview with candidates and hiring teams.• Update the applicant tracking system.• Screen resumes and provide feedback to Recruitment Specialists and Head of Talent.• Support with Onboarding activities including orientation.• Perform any other duties that may be assigned by management.

Osun, Nigeria

• Responsible for scheduling and confirming interviews with candidates and hiring teams.• Screen resumes and provide feedback to Recruitment Specialists and Head of Talent.• Perform administrative tasks.• Support with Onboarding activities.• Development Human Resources related document: report and policies.

Kwara, Nigeria

• Provide administrative support.• Forming and maintaining employee records.• Updating databases internally, such as sick and maternity leave.• Preparing and amending where necessary HR documents such as employment contracts and recruitment guides.• Assist with reviewing policies.• Assist with the recruitment and selection process.