Mustafa Erdogan Email & Phone Number

Istanbul, Turkey

Istanbul, Turkey

* Customization and deployment of the Orga Systems GOLD convergent billing system for Avea: - Responsible mainly for Tariff & Packages, Provisioning and Workaround Developments - Release Management - System Installation - Training - Solution Architurecture - Change Request Analysis & Reviews o System Integration Testing * Unicorn Order Management Project for Avea * Support and give trainings to Avea Test, Agile and Operation Teams on demand

Istanbul, Turkey

Daily activities:---------------------* Writing Statement of Work (SoW) documents for customer change requests. Designing and implementing solutions described in SoWs.* Bug fixing and customer support for OPSC Prepaid system for various customers around the world, e.g. Geocell, Sunrise, Avea, Mobilkom, etc.* Supporting pre-sales activities and helping technical issues for bids.On-site projects (mainly for Orga Convergent Billing System (OPSC Gold) solution delivery projects):---------------------* Telecom Personal Argentina (on-site for 3 months in Argentina): customized Orga's mediation products in order to integrate with OPSC Gold Online Charging Interface. - Implemented a protocol converter between HP OpenCall SS7 stack and OPSC Gold mediation subsystem. - Implemented Diameter Multiple Services Credit Control (MSCC) AVP support for Orga's diameter server (MCP).* GSM Kazakhstan/Kcell: worked on postpaid integration APIs between customer middleware and OPSC Gold.* Sunrise Communications AG: customized legacy system (OPSC Prepaid) in order to support migration to OPSC Gold.* TIM Brasil (on-site for 3 months in Brasil): gave support for Orga OPSC Prepaid and Orga Bonus Management (OBMS) systems.

Quality assurance of the OPSC (Orga Prepaid Service Center) and OBMS (Orga Bonus Management System) products which are the main parts of the prepaid billing system for mobile communication providers.Review and detection of issues in solutions offered, functional, system, performance and user acceptance tests. Improving the test automation framework, developing new tools and scripts for the QA Team, researching new testing utilities and introducing to team members.International On-site customer support.

Developing a Bonus Management System for Dealers of the DIGITURK A.Ş. The system had a flexible criteria and formula management interface by which the marketing department can decide for the optimum method to determine the sales target for the dealers and measure their performances.Contributed to requirement analysis, solution proposal, design and implementation.

Developing an MRP (Manufacturing Resource Planning) program from stock control to monitoring production processes to performance measurements of workers including reporting services and integration with existing accountancy and sales programs. Contributed to analysis of production flow and documenting it, designing database and software architecture and implementation of the system.

B.Sc., Electrical And Electronics Engineering

M.Sc., Telecommunications Engineering