Meredi Metz Email & Phone Number

Greater Denver Area

Denver, Co

Develop and manage non exempt training program; including creation of training materials, managing a training team, onsite training, on-boarding, culture, performance improvement plans, regular one on ones, and annual reviews of all non exempt employees. Manage budgets for labor, culture initiatives, and uniforms. Monitor incoming business and forecast to analyze the need for more staff or creative solutions to complete every event successfully. Build relationships, negotiate pricing, and audit services provided with vendor partners. Research and book travel for management team and crew

Boulder, Co

Management of event logistics, new employee training, client and guest relations, vendor management, on-the-spot troubleshooting, and problem solving.

Greater Denver Area

Established, cultivated and managed profitable relationships with customers. Responsible for set up of new wholesale accounts. Identified and drove new business opportunities within existing accounts. Performed all customer service duties, answering phones, data entry of orders, troubleshoot issues, etc. Resolved customer problems/discrepancies in a professional, expeditious and tactful manner.

Steamboat Springs, Co

Trained and lead teams in all aspects of housekeeping. Utilized Opera, Andiamo, and email to assign tasks to housekeeping teams. Managed the workload of teams during operational hours. Resolved guest requests and concerns. Ensured compliance within company and departmental policy. Created and implemented systems to harbor greater efficiency. Billing, inventory tracking, and maintained a functioning SDS program in compliance with Federal Law.

Boulder, Co

Mentored and planned events for middle school and high school students.

Hired, trained, delegated, scheduled, and managed the Operations Department of a multimillion-dollar catering company. Duties included management of event logistics, purveyor relations, payroll, employee and management training, ordering, inventory control, operational and labor cost control, and fleet maintenance. Additional duties included creation and implementation of standard operating procedures and development of career path and training programs from entry-level staff to operations management. Coordinated and recruited volunteers to assist organizations we supported within the community. Interpreted for Human Resources operational documents and translated to personnel.

Boulder, Co

Trained and managed all delivery staff and supervisors. Executed quarterly evaluations of staff, promotions, disciplinary meetings, fleet management, and logistic operations.