Meredith E. Email & Phone Number

Canada

Toronto, Canada Area

Mississauga, Ontario, Canada

Answering phone, directing calls, and managing MNP's general voicemail box.Greeting clients and assisting them with basic accounting information, credit card payments and other A/R activities.Creating and maintaining client files in MNP's proprietary Practice Management software.Coordinating meetings and office events by booking and setting up boardrooms, arranging catering and managing the main office calendar.Preparing all outgoing courier packages, registered mail and regular mail.Sorting and distributing all incoming mail.Other miscellaneous administrative duties as required.

Markham, Ontario

Coordinated and managed all employee schedules, service performance information, and client profiles.Oversaw all salon activities including service, sales, and general maintenance to ensure a high standard of customer services.Supervised stylists and assistants.Reception duties including answering telephones, booking all appointments, and assisting clients with product and service information.Responsible for all opening and closing procedures including paperwork, nightly deposit and other key-holder duties.

Toronto, On

Gathered story elements for Global News Hour by tracking down relevant people, places and information for reporters.Set up and conducted interviews.Attended events, press conferences and court hearings on behalf of Global News to gather and relay information to the Assignment Desk.Answered and directed calls to the Assignment Desk, followed up on news tips and researched potential stories for reporters.

Answered phone and directed calls, assisted customers with basic product information and set up service calls for equipment requiring service.Managed a nationwide product recall by mailing letters to customers who had purchased affected units, tracking down additional resold units, contacting end users and arranging for technicians to complete the necessary repairs. Created daily schedules for technicians as they traveled across Canada to complete part replacements for affected units.Created and maintained a detailed spreadsheet to track units and to provide periodic reports to the manufacturer.

Processed return authorizations for all Panasonic products.Notified dealers of return authorization approvals and arranged for product exchanges. Created and maintained an Excel spreadsheet to effectively track returns and product defects.

Bachelor Of Arts (B.A.), Media, Information And Technoculture, Minor In Creative Writing

Bachelor Of Arts (B.A.), Media, Information And Technoculture, Minor In Creative Writing