Meredith Meyer Email & Phone Number

- Developed core foundational capability to consolidate enterprise storage of member preferences and contact data into single source of truth-Created a singular centralized consumer interface for UHG consumers and service agents to enable the management of personalized data across all digital assets

Digital Experience Project Team

Chicago, Il

•Created a database to consolidate information on previous client projects to help develop metrics to use for future business development and related product value propositions•Participated in a new client merger and acquisition project by assisting with the data gathering and analysis•Assisted in the development of a new employee recruitment brochure for the Portfolio Strategy team marketing

Minneapolis, Minnesota

• Assisted in the migration of over 1,500 client’s benefit design plans from the Legacy ESI adjudication platform to the new Foundation 14 platform by 1/1/2014o Lead Co-pay Subject Expert – focused on innovative and systematic ways to support existing benefit co-pay setups on new platform with minimal member disruptiono Developed new capabilities and processes to remain in compliance with current and forthcoming health care regulationso Analyzed system gaps and proactively communicated risk for potential member disturbance to leadership resulting in increased transparency throughout migrationo Dealt with overlapping priorities and schedule changes while continuing to meet deadlines • Met with clients to discuss the new benefit system’s capabilities in support of Account Teams and Clinical Program Managers

Minneapolis, Minnesota

• Represented department as a Lead Benefit Design Consultant during preliminary planning & implementing meetings for acquisition of Medco Health Solutions, Inc. • Lead Benefit Consultant for new custom client implementationso Partnered with Account Directors and Clinical Program Managers to encourage client’s to opt for standard, cost saving Express Scripts propriety programso Coded client’s benefit specifications into adjudication system• Benefit owner of high profiled custom clientso Successfully managed overlapping projects requiring discipline in planning, organizing, securing, and managing of resources to achieve client expectations and timelineso Maintained and managed clients benefit design in adjudication system• Provided leadership and mentoring to new and existing benefit analystso Represented department in companywide Six-Sigma project designed to reduce errors by increasing analysts critical thinking and analytical skillso Co-created an interactive, web-based benefit setup verification tool used by entire department• STRETCH performance, ranked top 20% of performers, maintained 100% benefit setup accuracy

Minneapolis, Minnesota

• Independently managed over 700 client requests related to benefit design updates and changes across all business units • Ensured new benefit design specifications would meet the client’s expectations by conducting detailed analysis of the existing setup while proactively meeting with internal Account & Clinical Program Managers to discuss intent.• Communicated with clients to set expectations of benefit design effective dates, reasonable turnaround time expectations, and any potential risks to them or their members • Maintained 100% benefit setup accuracy while remaining one of the department’s most productive analysts• STRETCH performance, ranked top 20% of performers

Manages client database and handles client inquiresSupports senior staff members in daily operationsAssisted in Holiday Gift Program organization and management

• Represents Alpha Phi on the College Panhellenic Association Council• Acts as liaison between the National and College Panhellenic Association for Alpha Phi• Oversees and guides performance of chapter’s Junior Panhellenic Delegate

• Managed all accounts receivable and payable within Alpha Phi• Prepared annual financial obligation contracts and implemented payment due dates• Monitored the follow-up of delinquent accounts and kept accurate records of all expenditure and receipts

Educated store management and personnelEnsured strategies were communicated and implementedReviewed by door sales/stock, penetration reports, and competitive analysis

Master Of Business Administration (M.B.A.), Leadership And Change Managment

Currently enrolled full time at Charles H. Kellstadt Graduate School of Business pursuing my MBA with a concentration in leadership.

B.A., Economics

Activities and Societies: Alpha Phi, Alpha Phi Executive Board, The National Scholars Honor Society, House Corporation Board, Rho.

Minor, Business Management