Meredith Piatt Email & Phone Number

Arlington, Virginia, United States

-Create and implement process documentation for the management and maintenance of the CRM and SIS as they pertain to enrollment matters-Collaborate with subject matter experts to develop and implement a change management strategy-Assist with cross-departmental CRM/SIS training efforts -Analyze processes to improve efficiencies and fully adapt to and use a new CRM-Serve as point of contact for application processing, questions, and maintenance

Washington D.C. Metro Area

- Review and provide follow up support for student applications submitted to TWC- Provide customer support to students, faculty liaisons, and internship supervisors - Manage the distribution of student grades to over 100 university partners- Actively revise enrollment processes to optimize efficiency- Compile and analyze enrollment data, disseminated through a weekly report to executive team members - Assist with the J-1 Visa process as a state-department-designated Assistant Responsible Officer - Input and scrub data in the organization’s CRM and SIS

Elon, Nc

• Managed logistics for all student staff during four major admissions events, welcoming a total of 5,500 students and their families members to campus for recruitment and welcome events. • Collaborated with professional staff across departments to plan and execute admissions weekends.• Created and implemented a parking plan to ensure a quality guest experience.• Wrote detailed student staff schedules (minute-by-minute) for the day of events.

- Learned from senior staff members about their role in the University setting- Represented Elon University at Teaching and Learning conferences in the UK and Estonia.- Conducted research to understand theories of student engagement, resilience, partnership, and sense of belonging as it relates to the student experience.

Elon, Nc

• Managed 138 student staff schedules and assigned duties to each employee via Google Sheets• Constructed a system for feedback where tour guides could anonymously provide feedback • Worked with professional staff members to renovate a disciplinary system • Developed a structured hiring process to hire 35 new guides from a pool of 280 applicants• Created trainings and activities to enhance tour guide continual training sessions

Epsilon Chi, Elon University

• Administrated chapter election processes per Roberts Rules of Order and effectively streamlined transitions between terms • Attended leadership conferences to bring back plans to improve retention and involvement of members• Promoted engagement of members by actively participating in chapter events and displaying leadership qualities that encourage others to lead.

Burlingon, Nc

- Connected with shelter and kitchen volunteers and created an environment where volunteers are appreciated.- Worked directly with shelter residents and helped to fill out job and healthcare applications- Represented ACAC in the community to inspire and encourage others to volunteer- Successfully re-invented the volunteer application process and maintained records on DonorSnap

• Developed a model for monitoring data for county Medicaid application accuracy• Reviewed and adapted policy and communication between DHHS and county offices• Contacted and followed up with county DSS offices regarding recent communication

Washington D.C. Metro Area

• Wrote, edited, and submitted grants for a bus pass program for individuals experiencing homelessness• Developed programing for tenants in the John and Jill Ker Conway Residence, mainly homeless veterans• Shadowed non-profit leaders and attended all meetings with staff• Advanced personal understanding of the functioning of non-profit organizations

Elon University

• Hired and trained eight student facilitators and worked with faculty and staff advisors• Managed a $42,000 budget via Excel, allocating fund for programming, food, and transportation• Demonstrated professional peer leadership and group facilitation in small and large settings• Adapted to change in time sensitive situations, worked closely with Elon staff to solve problems