Meredith Goumas Email & Phone Number

Virtual

Seacoast New Hampshire

• Promoted and spearheaded Knowledge Management program by championing specific initiatives reshaping the way ADP uses content via intranet, wiki, and externally while facilitating constructing taxonomies, etc. Defined.
• By working in partnership with Development, Product owners and Customer Service teams, identified and bridged communication between teams. Ensured Release preparedness on time with a rapid cadence cycle.
• Successfully implemented companywide application to CRM from internal Knowledgebase and many extraneous tools.
• Executed a governance model that aligns with best practices which in turn helped the flow of content development and database management.
• Conducted Project Initiation Activities. Ability to articulate clear and concise requirements for releases on rapid cadence cycles and new features for 4 products.
• Ongoing analysis of existing associate systems, interface requirements, business process and product knowledge. Develops troubleshooting, best practice and process and procedural documentation.

Des Moines, Iowa Area - Homeshored Employee

• Partnered with ADP's National Account sales and business consultant team to enhance sales performance through presentation of business solutions RFP responses, proposals, and other business communications. Managed RFP.
• Reinforced proposal operations by generating proposal responses, proposal reviews, and copy editing, ensuring development of high-quality responses on time. Used Kadient, SANT software.
• Helped to capture and develop new proposal response content and added to database for future responses.
• Positioned sales force to win by writing clear and accurate documentation using concise writing style that addresses intended audience, and develops documentation in appropriate medium to meet sales needs.
• Customized executive summaries and captured wins using writing principles.
• Validated that business is in alignment with ADP and its product offerings confirming company can meet requirements.

Newtown, PA - Homeshored Employee

• Successfully Managed RFP and RFI process by researching, gathering, and coordinating information from Sales, Marketing, Finance, and C-Level staff in conjunction with Subject Matter Experts. Enhanced quality and.
• Assisted Pre-Sales associates with product demonstrations, opening opportunities to participate in RFP Process.
• Proven ability to balance deadlines even while working on multiple products simultaneously.
• Saved 3 large accounts for organization and was awarded renewal of contract as result of RFP responses.
• Win Ratio 91%.

Wakefiled, Massachusetts

• Sr. Technical Recruiter specializing in providing staff augmentation services for clients throughout the Northeast. Expertly skilled at identifying top talent with an emphasis on niche C Level positions. Ability to.
• Experienced with multiple Applicant Tracking System and Advanced Internet recruiting techniques.
• Full life cycle recruiting /successfully filled positions ranging from helpdesk support to CIO.
• Mentored new team members and peers on unique sourcing strategies
• Highest closer for Permanent C level and niche positions
• Excellent relationship building and counseling of candidates and clients.

Hanover, Maryland

• Experienced in all phases of proposal preparation with diversity in public sector, government and vendor management and commercial opportunities. Capable of leading and mentoring an integrated team through mature.
• Managed a team of three writers while also maintaining RFP workload for strategic wins
• Participated in Whiteboard strategies and bid/no-bid analysis
• Proactively developed, maintained and applied disciplined processes for each proposal with capture themes, white board strategies, action items, etc.
• Wrote and synthesized a significant quantity of proposal narrative in near-real time assuring customization for client specific opportunity.
• Assembled teams and delegated work to certain areas of the business (Finance, Legal, Sales, IT etc.)

Hanover, Maryland

• Team lead for Government Vertical Market. Worked to defined proposal plan, schedule, milestone dates and deliverables. Determined bid-no bid evaluation and compliance standards for executing responses. Communicated.
• Known for developing strategic responses to customer RFPs by compiling and correlating requisite knowledge.
• Managed development process, coordinated and validated responses with SME’s/VP's.
• Developed Solid understanding of Government and commercial Bid Process (FAR/GSA)
• Created systematic method of tracking RFP’s, win/loss ratio’s, which was reported to leadership quarterly.
• Demonstrated strength in project management, driving projects to completion, coordinating activities in the RFP lifecycle

Greater Boston Area

• Dynamic results driven full lifecycle recruiter. Ability to source and secure top-notch talent for client needs.
• Helped develop unique sourcing strategies in a competitive market
• Successfully completed the full life cycle and onboarding of large Telecom teams (25+) for clients with a 95% retention rate
• Maintained client/vendor relations and provide constant availability to ensure client/employee satisfaction.
• Negotiated contract perimeters with potential employees to maximize their productivity and suitability for labor agreements.
• Cultivated relationships with passive candidates and maintained relationships for future available opportunities.

Hanover, Maryland

• Served as single point of contact for over 90 field offices nationwide to verify Central Office (COIE) /training contract employees are screened and approved for employment.
• Served as Corporate-wide contact for facilitating equipment purchases and documenting payroll deductions for contract employees.
• Partnered with Telecom Training Centers to coordinate training classes nationwide, and ensure that qualified candidates have met hiring criteria.
• Attended Recruiter training classes to educate new and existing recruiters about COE process.
• Designed and implemented an online handbook available for sales/recruiters to consult about approvals.
• Successfully graduated weekly classes for 30 consecutive weeks of training with 98% successful placement in roles upon graduation.