Meredith Goumas Email & Phone Number

Virtual

Seacoast New Hampshire

Promoted and spearheaded Knowledge Management program by championing specific initiatives reshaping the way ADP uses content via intranet, wiki, and externally while facilitating constructing taxonomies, etc. Defined requirements, created interfaces, performed analysis, validation, project planning in agile teams and prepared documentation for client base and internal associates. Developed strategic roadmaps and provide professional consultative services to ensure successful implementation of technology / tools for Service / Implementation organization. Consulted and analyze content development, knowledge management and tool governance, scoping, creating and maintaining web based internal knowledgebase of troubleshooting articles dedicated to Talent Solutions Business.● By working in partnership with Development, Product owners and Customer Service teams, identified and bridged communication between teams. Ensured Release preparedness on time with a rapid cadence cycle. ● Successfully implemented companywide application to CRM from internal Knowledgebase and many extraneous tools. ● Executed a governance model that aligns with best practices which in turn helped the flow of content development and database management.● Conducted Project Initiation Activities. Ability to articulate clear and concise requirements for releases on rapid cadence cycles and new features for 4 products. ● Ongoing analysis of existing associate systems, interface requirements, business process and product knowledge. Develops troubleshooting, best practice and process and procedural documentation.

Des Moines, Iowa Area - Homeshored Employee

Partnered with ADP's National Account sales and business consultant team to enhance sales performance through presentation of business solutions RFP responses, proposals, and other business communications. Managed RFP and RFI process by researching, gathering and coordinating information / responses from Sales, Marketing, Finance, and C-Level staff in conjunction with SME’s. Involved from initial evaluation to Final edits, reviewing completed document and consistency in tone / voice of response.● Reinforced proposal operations by generating proposal responses, proposal reviews, and copy editing, ensuring development of high-quality responses on time. Used Kadient, SANT software.● Helped to capture and develop new proposal response content and added to database for future responses.● Positioned sales force to win by writing clear and accurate documentation using concise writing style that addresses intended audience, and develops documentation in appropriate medium to meet sales needs. ● Customized executive summaries and captured wins using writing principles. ● Validated that business is in alignment with ADP and its product offerings confirming company can meet requirements.● Achieved personal win rate above market average to include multi-product, multi-year million dollar accounts for organization. Success was measured by proving positive solutions and winning elements i.e., understanding client needs, outshining our competition.

Newtown, Pa - Homeshored Employee

Successfully Managed RFP and RFI process by researching, gathering, and coordinating information from Sales, Marketing, Finance, and C-Level staff in conjunction with Subject Matter Experts. Enhanced quality and efficiency of response process; support of sales management in driving sales of product and services; Utilized and maintaining RFP content database using Quividian / SANT Pragmatech RFP response automation solution.● Assisted Pre-Sales associates with product demonstrations, opening opportunities to participate in RFP Process.● Proven ability to balance deadlines even while working on multiple products simultaneously. ● Saved 3 large accounts for organization and was awarded renewal of contract as result of RFP responses.● Win Ratio 91%.

Wakefiled, Massachusetts

Sr. Technical Recruiter specializing in providing staff augmentation services for clients throughout the Northeast. Expertly skilled at identifying top talent with an emphasis on niche C Level positions. Ability to self-manage multiple positions. Recognized for expertise in advanced sourcing and recruiting techniques, recruiting processes, sales techniques and process management.● Experienced with multiple Applicant Tracking System and Advanced Internet recruiting techniques.● Full life cycle recruiting /successfully filled positions ranging from helpdesk support to CIO.● Mentored new team members and peers on unique sourcing strategies ● Highest closer for Permanent C level and niche positions● Excellent relationship building and counseling of candidates and clients.● Sourcing expert for passive and active candidates

Hanover, Maryland

Experienced in all phases of proposal preparation with diversity in public sector, government and vendor management and commercial opportunities. Capable of leading and mentoring an integrated team through mature management processes to track, develop, produce and deliver all proposals required in securing targeted business. Operated seamlessly with company leadership, National Account Managers & nationwide sales organization.● Managed a team of three writers while also maintaining RFP workload for strategic wins ● Participated in Whiteboard strategies and bid/no-bid analysis● Proactively developed, maintained and applied disciplined processes for each proposal with capture themes, white board strategies, action items, etc.● Wrote and synthesized a significant quantity of proposal narrative in near-real time assuring customization for client specific opportunity.● Assembled teams and delegated work to certain areas of the business (Finance, Legal, Sales, IT etc.)● Developed metrics which measure proposal performance and vertical market win ratios.● Established metrics and capabilities with vertical market leadership that predicts proposal activity from a pipeline activity standpoint assuring all pre-proposal activities are executed by salesforce.

Hanover, Maryland

Team lead for Government Vertical Market. Worked to defined proposal plan, schedule, milestone dates and deliverables. Determined bid-no bid evaluation and compliance standards for executing responses. Communicated recommendations to Executive team with go/no-go strategies based on capture planning methodologies.● Known for developing strategic responses to customer RFPs by compiling and correlating requisite knowledge.● Managed development process, coordinated and validated responses with SME’s/VP's.● Developed Solid understanding of Government and commercial Bid Process (FAR/GSA)● Created systematic method of tracking RFP’s, win/loss ratio’s, which was reported to leadership quarterly.● Demonstrated strength in project management, driving projects to completion, coordinating activities in the RFP lifecycle● Effective in managing conflicting priorities and handling multiple projects/tasks concurrently● Ability to communicate with teams and communicate any found issues to management● Wrote Winning Executive Summaries and RFP's for multi-M and B companies. 87%-win rate.

Greater Boston Area

Dynamic results driven full lifecycle recruiter. Ability to source and secure top-notch talent for client needs. ● Helped develop unique sourcing strategies in a competitive market● Successfully completed the full life cycle and onboarding of large Telecom teams (25+) for clients with a 95% retention rate● Maintained client/vendor relations and provide constant availability to ensure client/employee satisfaction.● Negotiated contract perimeters with potential employees to maximize their productivity and suitability for labor agreements.● Cultivated relationships with passive candidates and maintained relationships for future available opportunities.● Worked directly with account manager(s) to build new accounts and expand sales territories.● Adept at establishing effective working relationships with colleagues, clients, hiring managers/personnel and industry associates.

Hanover, Maryland

Served as single point of contact for over 90 field offices nationwide to verify Central Office (COIE) /training contract employees are screened and approved for employment.● Served as Corporate-wide contact for facilitating equipment purchases and documenting payroll deductions for contract employees.● Partnered with Telecom Training Centers to coordinate training classes nationwide, and ensure that qualified candidates have met hiring criteria. ● Attended Recruiter training classes to educate new and existing recruiters about COE process.● Designed and implemented an online handbook available for sales/recruiters to consult about approvals.● Successfully graduated weekly classes for 30 consecutive weeks of training with 98% successful placement in roles upon graduation.