Meredith Moore Email & Phone Number

Madrid, Comunidad De Madrid, España

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

• Communicate with potential and existing clients to sell tutor packages worth £200-£30,000. Negotiate long-term tutoring packages, develop contracts for and build relationships with 5 high-volume corporate clients.
• Create dynamic relationships with students and parents, provide trusted tutor matching and tech support to 500+ clients via phone, chat and email.
• Developed and delivered in-house tutor training programme and Tutor Handbook. Recruit and train over 50 well qualified… Show more
• Developed and delivered in-house tutor training programme and Tutor Handbook. Recruit and train over 50 well qualified tutors in over 30 subjects each month. Monitor the success of and provide support to tutors over.
• Manage weekly payments and create invoices for over 1,000 tutors. Ensure that payments arrive on time and provide timely solutions to billing errors for tutors and clients. Show less

Madrid Area, Spain

• Provide one-to-one English language instruction for over 50 school-age children in China.
• Liaise with parents about programme improvements needed to meet student needs.
• Convert prospective VIPKID clients into regular subscribers by providing lessons and subsequent written and one-to-one feedback with parents.
• Provide feedback to product developers about content and accessibility for English language learners.
• Maintain open communication and rapport with counterparts in… Show more
• Maintain open communication and rapport with counterparts in China in order to address technical difficulties and last minute changes in client demand for services.

Madrid, Community Of Madrid, Spain

• Developed a language acquisition tracking database for a small change management consulting firm. Reported client progress quarterly.
• Provided technical and billing support to over 50 senior Aerospace executives, ensuring that lessons met their needs, that curriculum was adjusted as necessary and that classes ran smoothly on the Atenea platform.

Coventry, United Kingdom

• Liaised with educators, students, parents and support workers and community groups a to address their concerns with Coventry’s Special Education Offer and develop long term and cost effective solutions.
• Tracked and analysed data about customer contact; assessed outcomes of interactions with stakeholders.
• Led the organisation of the National level (Ofsted) Special Education Needs and Disabilities Inspection; arranged meeting spaces for over 20 daily meetings, provided technology… Show more
• Led the organisation of the National level (Ofsted) Special Education Needs and Disabilities Inspection; arranged meeting spaces for over 20 daily meetings, provided technology coordination and liaised directly with.
• Managed the team’s events budget and procured meeting spaces, materials and refreshments at competitive prices for more than 50 events attended by 20+ community members and council employees.
• Led and managed Coventry’s 2018 Skills Summit. Worked with elected leaders and members of the executive team to book keynote speakers, manage the attendee list. Trained 10 volunteers to implement registration protocol.

Coventry, United Kingdom

• Provided legal advice to clients experiencing disruptions to social welfare benefits due joblessness or homelessness. Liaised with the UK Department of Work and Pensions to ensure clients were in receipt of appropriate.
• Used client satisfaction reports to advise policy makers at the Coventry Housing Authority about how to increase client engagement levels among tenants facing benefit cuts.
• Worked with Coventry Housing Authority to identify gaps in service for clients at… Show more
• Worked with Coventry Housing Authority to identify gaps in service for clients at risk of homelessness. Collaborated closely with WH’s Tenancy Sustainment Team to simplify letters concerning unpaid rent, these letters.
• Developed a database that monitored customer contacts and advice given at each intervention. Data served to monitor quantify clients’ understanding of their benefit entitlements and how that understanding improved as a.
• Organised local and regional conferences attended by over 300 people. Contacted and secured keynote speakers and ensured all IT, AV, refreshment and sign in protocol was organised and implemented effectively.

Madrid Area, Spain

• Fielded service enquiries in English and Spanish from across Europe, informed prospective clients about services offered.
• Designed and implemented content of company’s internal business English learning program; assisted over 20 administrative, managerial and executive staff to improve their business English.
• Managed day-to-day administrative tasks associated with wind energy infrastructure projects.
• Maintained and managed data about the location and storage specifications of… Show more
• Maintained and managed data about the location and storage specifications of over €1M of client merchandise. Provided detailed reports to executive team as needed.
• Assessed the English proficiency of over 10 potential employees during the selection process.

Madrid Area, Spain

• Managed legal residency processes and monthly stipend payments for over 90 asylum seekers in collaboration with Immigration and National Health offices in Madrid.
• Coordinated with Spanish Red Cross to enroll asylum seekers in continuing education programs.
• Collaborated with Social Security Ministry to carry out three refugee integration trainings attended by over 60 newly arrived refugees and service providers.
• Managed over 90 highly sensitive asylum-seekers’ case files… Show more
• Managed over 90 highly sensitive asylum-seekers’ case files within the national refugee database.
• Negotiated and secured safe and affordable housing for three high-risk refugees leaving the centre.

Edinburgh, United Kingdom

• Coordinated with professors and University staff to ensure equal access to classroom instruction for clients with physical and learning disabilities.
• Coordinated safe and accessible transportation for ten students that relied on wheelchairs.
• Provided timely accounts of classroom instruction and discussion sessions for three students.
• Delivered information technology training for five students returning to higher education.
• Provided services in line with the University’s… Show more
• Provided services in line with the University’s Disability Access Standards and Confidentiality Guidelines. Show less

Oakland, California USA

• Served as first point of contact for and built close relationships with community stakeholders at 120 food distribution agencies that serving 250,000 clients facing hunger.
• Managed annual Client Satisfaction Survey project. Ensured that 100%of the 300 of client agencies surveyed provided responses to the survey. Utilized this information to inform Food Bank policy and service updates.
• Carried out an… Show more
• Carried out an overhaul of membership standards for food distribution agencies in line with the Food Bank Mission Statement and client needs. New membership standards focused on the inclusion of new communities and.
• Developed content of the agency’s first food safety workshop in accordance with federal food safety guidelines. Delivered this training to over 1,000 staff members.
• Liaised directly with local politicians in order to ensure $30,000 of funding for women’s shelters. Monitored spending of this grant and provided statistical and written analyses of the use of the funds on a quarterly.

Oakland, California, USA

• Led the UC Co-op Extension’s physical activity and nutrition promotion programs in 20 low-income schools. Programs focused on access to and consumption of low-cost nutritious foods for children aged 3-5.
• Contributed to the development of nutrition curriculum for parents of pre-schoolers, led more than 100 focus groups to assess the efficacy and acceptance of the program in over 20 schools and community centers.
• Completed quarterly and annual activity reporting on over $20,000 of… Show more
• Completed quarterly and annual activity reporting on over $20,000 of local and federal grants.
• Organised the recruitment, training and hiring of 14 community outreach leaders.
• Managed the activities of a team of 10 community health representatives.

Santa Cruz, California, USA

Managed a dynamic after school education and recreation program for 50 low-income elementary school students. Conducted the distribution of emergency food bags and hot meals to over 300 community members each week. Advised on nutrition standards at the centre and developed specialised reading comprehension curricula for English language learners. Conducted.

Master'S Degree, Public Policy Analysis, A

Uceap Exchange Program, Latin American Politics

Bachelor Of Arts (B.A.), American/United States Studies/Civilization, B+