Meritte Evans Email & Phone Number

Colorado Springs, Colorado, United States

Laramie, Wyoming, United States

-Led a team of examiners to provide quality customer service while assisting the public with obtaining driver’s licenses, ID cards, driving records, handicap placards, and gun permits-Oversaw hiring and training of new examiners and created supervisor checklists for employee training, onboarding, and departure-Maintained personnel files and conduct performance reviews-Communicated and enforced operational updates and changes pertaining to the pandemic-Maintained confidentiality in the review of personal information and detected potentially fraudulent documents while adhering to pertinent federal policies and state statutes-Accurately entered, processed, tracked, and reviewed client biological/demographic data in several databases-Screened applicant’s physical, mental, and visual abilities to safely operate motor vehicles per state and federal law before administering written and skills tests-Researched and communicated information concerning driver’s license or driver record data with law enforcement, courts, the public, the department, and other states, ensuring data is interpreted and entered correctly

Sanford, North Carolina, United States

-Led a team of associates to meet and exceed sales goals as part of management team-Assisted with talent selection and associate development to increase retention and encourage internal growth-Motivated associates and worked as a team to build customer relationships and drive results-Utilized creative problem solving to find solutions-Created impactful visual displays and maintained presentation of store and merchandise-Utilized omni-channel retailing methods

Lake Buena Vista, Florida, United States

Disney's Hollywood Studios - Animation Courtyard: Star Wars Launch Bay, Walt Disney Presents, Voyage of the Little Mermaid, and Disney Junior Dance Party-Supported daily employee needs and ensured smooth operation of area attractions, including communicating operational updates and announcements-Wrote daily recaps to ensure all relevant information was passed on to the rest of the coordinator team and to provide accurate record keeping of all incidents involving employees or guests, quantitative data for budget and guest counts, and maintenance concerns-Delivered exceptional guest service in a high traffic area that assists up to 40,000 guests per day-Empowered employees to accommodate guest needs by utilizing various forms of recovery-Partnered with other lines of business, including Entertainment, Merchandise, Photopass, Food and Beverage, Showkeeping, Security, and Special Events to create a seamless experience for guests-Utilized Disney’s Four Keys Basics: Safety, Courtesy, Show, and Efficiency

Lake Buena Vista, Florida, United States

On With The Show! - Disney's Hollywood Studios Property Orientation-Led a four-hour walking tour of Disney’s Hollywood Studios to familiarize incoming employees with their new workplace-Memorized a 50-page script with information pertaining to theming and history of the park, live entertainment offerings, attractions, merchandise stores, food & beverage locations, and employee roles-Made new employees feel welcome and cultivated pride for all lines of business-Guided classroom discussion and encouraged participation to reiterate lessons learned on tour

Lake Buena Vista, Florida, United States

Disney's Hollywood Studios - Star Wars Launch Bay & Walt Disney Presents-Trained new employees to operate attractions, teaching them how to handle various situations utilizing the Four Keys Basics to strive for one hundred percent guest excellence-Helped create a successful opening as a member of the Star Wars Launch Bay Opening Team in December 2015, while adapting to changing conditions and procedures as attraction offerings were added or changed

Lake Buena Vista, Florida, United States

Disney's Saratoga Springs & Old Key West Resorts-Continued working for the Walt Disney Company during school breaks while I completed my Bachelor's Degree-Gained wider property knowledge and networking experience by working crowd control, special event, and custodial shifts in all four Walt Disney World theme parks, additional resorts, and the ESPN Wide World of Sports Complex-Maintained safety and cleanliness of theme parks, convention and event spaces, resort lobbies, buildings, restrooms, and pool areas-Assisted guests by utilizing wide knowledge of Walt Disney World Resort property-Further developed my skills in guest service, problem-solving, communication, teamwork, and Disney's Four Keys Basics

Lake Buena Vista, Florida, United States

Disney's Saratoga Springs & Old Key West Resorts - Operations Custodial Hostess-Maintained safety and cleanliness of lobby, buildings, restrooms, and pool areas-Assisted guests by utilizing wide knowledge of Walt Disney World Resort property-Completed Disney College Program-exclusive seminars in Disney Heritage and Leadership-Gained experience with guest service, problem-solving, communication, and teamwork-Learned and implemented Disney's Four Keys Basics: Safety, Courtesy, Show, and Efficiency

Minneapolis, Minnesota, United States

-Promoted Goodwill brand’s new concept store Gina + Will on brand’s social media accounts, including Facebook, Instagram, and Tumblr-Independently produced and edited photos and copy designed to increase consumer engagement

Minneapolis, Minnesota, United States

-Created a single-issue magazine from ideation to publication as part of a capstone course at the University of Minnesota's School of Journalism & Mass Communication-Worked with management team to plan editorial calendar and create style guidelines-Edited all copy in print and digital-Prioritized deadlines and delegated tasks among staff

Minneapolis, Minnesota, United States

-Pitched and produced news stories for the Minneapolis Journal and Southwest Journal newspapers-Conducted interviews in-person and via phone

Minneapolis, Minnesota, United States

-Developed reporting skills and wrote news stories for print and digital audiences-Attended weekly pitch meetings

Bachelor Of Arts - Ba, Journalism, 3.66

Activities and Societies: Violinist in the Campus Orchestra, Minnesota Daily student-run newspaper, University Collaborative Ambassadors.

Education record

Activities and Societies: National Honor Society, Concert Orchestra, Chamber Orchestra, Cross Country, Track, People With A Purpose.