Administrative Support for the NSF/IES National AI Institute for Exceptional Education and the UB Institute for Artificial Intelligence and Data Science- Assistance with faculty outreach, data collection, and report preparation for a $20M grant from National Science Foundation (NSF) and Institute for Education Sciences (IES)- Lead role in scheduling virtual and in-person meetings across university, department, and external collaborators- Lead coordination and planning committee participation in departmental & distinguished events, outreach objectives, annual retreats & site visits- Timely and consistent communications with interested parties- Space and resource management including reservation and operation of technology for two hybrid, multi-segment, mixed use venues- Process development and materials- Assistance with procurement and asset management- Digital content creation, photography, and Marketing & Communications team support- New employee search committee participation- Tabling at events and annual conference

- Processing and verification of Real Estate license, insurance, and billing information with state and federal records- Onboarding and profile configuration for independent home Appraisers and Real Estate agents on proprietary systems - Daily management of lender exclusionary lists- Routine maintenance of appraisal network and updates to credentials and payment information, facilitate billing issue resolution with Accounting Dept.- Effective team coordination in a hybrid to remote work environment- Conducted live demonstrations of protocols for lender audits- Development assistance in compliant procedures and documentation for newly centralized team including a tracking process for onboarding & the necessary tools, increasing team efficiency & communication between teams by 25%+

- Management of Front Desk operations for extended stay lodging- New employee Interviewing, hiring, and training- Scheduling for all Front Desk associate shifts- Reservations, checking guests in and out, charge folio adjustments, FOSSE reservation system- Service recovery and problem resolution- Corporate guest relations and assistance to Sales Manager with group reservations and client relations- Process material creation for employee training and guest directories- Night Audit (Shift 3) support - report analysis, processing advance purchases and charge pre-settlement, file server backup, prepare full continental breakfast spread- Reduced Night Audit process by approximately 1 hour through development of improved documentation- Laundry and general cleaning, stock and inventory Market store, maintain coffee bar

- Prepare and devise simple solutions to complex client issues and situations- First point of contact for all residential and corporate client interactions- Oversee all internal operations, including staff and client scheduling, service, retail product and parts ordering- Create and maintain vital company documents, strategic cost analyses, materials and supply usage analyses across multi-tiered matricesDBA EI - Custom Clothing & Gaming GearOperations Manager- Digital artist in residence for design, production, and curation of retail product catalog- Regular operation and maintenance of industrial print equipment for production of both commercial and personal custom printed apparel- Product Photography- Manager: Design Department, Print Studio, Boutique Gallery Storefront, Espresso BarDBA TechnoPhobiaAdministrative Assistant- Routine execution of 33-point equipment intake interaction and documentation process without queues or prompts- Performed direct and remote client IT help desk, point of sale instruction and consultation- Assisted with residential system design and sale- Support for corporate projects, equipment and network installations- Espresso Bar

- Facilitate and support managerial duties and act in manager’s absence- Studio portrait photography sessions- Editing & retouching / enhancement - Same-day printing and proper equipment maintenance - Presentation and sales of custom photo products- New employee training- Inventory & supply orders- Sales cold calls and follow-ups

- Student for 4 consecutive summers- Led guest writing workshop 4 consecutive summers- Prepared pieces for audio and print anthologies- Assisted students in using Apple recording tools

- Create online listings for vinyl records, CD, DVD media- Organize inventory and prepare for shipping- Flyer design for local record fairs

- Co-founder of arts & culture magazine devoted to long-form music journalism- Development of strategy and budget- Content writing for web & print, cover story Issue 2- Point of contact for subject photo shoots- Flyer and program design for promotion and events

Performances at Carnegie Hall, Lincoln Center, Tour of Italy 2005Solo flute accompaniment