Mike Ernst

Mike Ernst Email and Phone Number

Head of Sales Engineering @ GreyNoise Intelligence
Florida, United States
Mike Ernst's Location
Miami-Fort Lauderdale Area, United States, United States
Mike Ernst's Contact Details
About Mike Ernst

Mike Ernst is a Head of Sales Engineering at GreyNoise Intelligence. He possess expertise in pre sales, it strategy, sales engineering, application performance management, capacity planning and 24 more skills. Colleagues describe him as "Mike is one of the best leaders I have had the opportunity to work with. His calm leadership style was refreshing, and if I ever needed anything, Mike was right there. Mike also provided structure around our proof of concept processes that we definitely needed. Once I applied those processes I made a lot of customers happy showcasing our product, and I also had some of my best years in my almost 30 year career in IT. To put it simply, I wanted to work hard for Mike because I knew he had my back.", "I have worked with Mike in several projects, he has excellent knowledge of all OPNET (Riverbed) products including both Application and Network performance management solutions. He knows how to deal professionally with different technical and sales situations. He is very good in communicating with different types of customers on both levels technically and personally. He is really good asset to any company, I really recommend him.", and "Mike combines superior technical competence with an intuitive ability to understand customer requirements and translate them to addressable revenue. Mike clearly articulates concepts to an audience that ranges from C-level to bit-level. Mike does an excellent job of representing his team to management and pushing back on ridiculous client requests. He navigates office politics with ease and understands his place in the world. He is very ambitious, pushing himself and his team. I would highly recommend Mike to any high tech organization looking to expand their presence and market share in a new territory."

Mike Ernst's Current Company Details
GreyNoise Intelligence

Greynoise Intelligence

View
Head of Sales Engineering
Florida, United States
Website:
greynoise.io
Employees:
65
Mike Ernst Work Experience Details
  • Greynoise Intelligence
    Head Of Sales Engineering
    Greynoise Intelligence
    Florida, United States
  • Blackpoint Cyber
    Vp Of Sales Engineering
    Blackpoint Cyber Aug 2023 - Present
    Denver, Colorado, Us
  • Extrahop
    Vp Of Worldwide Sales Engineering
    Extrahop Jan 2020 - Aug 2023
    Seattle, Washington, Us
    • Run the entire global SE organization• Theater leadership positions in NA (2nd line), EMEA and APAC and ~80 SEs in the entire organization responsible for > $140MM in ARR.• Extensive work on our GTM: re-shaping our marketing message and developing the corresponding technical use-cases that SEs would “prove out” during POCs accelerating sales cycles and improving conversion rates.• Developed from scratch my hiring framework; a structured set of interviews with standard questions that ensures only high-quality SE hires. Almost no unwanted attrition since this has been instituted.• Built out an SE-specific Quarterly Business Review (QBR) focused on POCs/Account Management and providing sales leadership with a balanced, SE-centric perspective of their business.• Constantly revamping the team’s Demo and POC motion to incorporate new product capabilities and the latest marketing & messaging materials• Architected an SE pooling model that results in more efficient use of SE resources while still appropriately rewarding/retaining top-performing SEs• Built out a Specialist overlay SE function to support our nascent but rapidly-growing cloud security offering
  • Extrahop
    Vp Of Sales Engineering, North America
    Extrahop Sep 2017 - Jan 2020
    Seattle, Washington, Us
    Lead the Sales Engineering organization at ExtraHop for North America. Supported by 7 regional directors and responsible for a team of 40+ SEs at a cutting edge technology company growing at more than 40% annually. Added an entire new region each of the past 2 years and brought on/promoted new SE leaders and filled out the team with new SEs while minimizing attrition, maintaining high standards of excellence and excellent team morale.
  • Extrahop
    Director, Sales Engineering, Southeast & Federal
    Extrahop Jun 2015 - Sep 2017
    Seattle, Washington, Us
    Lead the SE team for the Federal, DoD, and Southeast regionsGrew the team by 50% and revenue by 300% in 2.5 years.Transitioned the role from player/coach to proper SE manager.
  • Riverbed Technology
    Director, Sales Engineering
    Riverbed Technology Jan 2015 - May 2015
    San Francisco, California, Us
    • Lead the SteelCentral SE team for the North Central, South Central, and Ohio Valley regions• SteelCentral is the APM/NPM component of the Riverbed product portfolio• Managing a team of 10 SEs carrying a $40M revenue target
  • Riverbed Technology
    Director, Sales Engineering
    Riverbed Technology Jan 2013 - Jan 2015
    San Francisco, California, Us
    • Director for Asia-Pacific Japan (APJ) Riverbed Performance Management (RPM) Sales Engineering team• RPM is a new Riverbed business unit that combines the OPNET acquisition and the Cascade business line• RPM is focused on Application Performance Management – monitoring/troubleshooting the end-user experience of critical business applications• Manage a team of 12 SEs across APJ• Played a key role in integrating the OPNET/Riverbed sales teams and mapped out product/regional coverage for integrated product offering• Spearheading several channel strategies to introduce the OPNET product line to the much larger Riverbed channel program • Main evangelist for RPM in APJ: presenting at conferences, delivering keynote at partner-organized seminars and speaking with high-level executives in strategic accounts• Grew the Greater China team/revenue by 100% in 2014• Smoothly navigated the OPNET acquisition/integration and retained all key SEs
  • Opnet Technologies, Inc.
    Associate Vice President, Applications Engineering
    Opnet Technologies, Inc. Jul 2012 - Dec 2012
    • Continued to expand OPNET’s international presence – hired staff in Turkey, Australia & Japan• Managed a staff of 10 Pre-Sales engineers and delivered 25% growth YoY• Increased OPNET’s presence in previously under-served markets: Taiwan, Thailand and Indonesia• Granted responsibility for all Professional Services engagement in APAC/Middle East• Built a pipeline for our new and exciting transaction-level tracing technology for J2EE/.NET applications• Long-term strategic project with large SE Asia Service Provider for Network Planning• In-depth TCP analysis of network performance issues for large bank in the UAE• Played a key role in long-term product strategy for OPNET’s software portfolio
  • Opnet Technologies, Inc.
    Director, Applications Engineering, Asia & Middle East
    Opnet Technologies, Inc. Jun 2010 - Oct 2012
    • Expanded area of responsibility to include the Middle East• Developed new partner relationships in Saudi Arabia, Kuwait, Egypt, and United Arab Emirates• Directly responsible for successful $500k+ APM deals in Singapore, Malaysia and United Arab Emirates that were competitive with larger, more established vendors• Managed successful implementation of entire OPNET APM solution suite for a state-owned utility in SE Asia• Regularly conducted end-to-end application diagnostics as part of Proof-of-Concepts
  • Opnet Technologies, Inc.
    Director, Applications Engineering, Asia
    Opnet Technologies, Inc. Sep 2007 - Jun 2010
    • Launched OPNET’s Asia Pacific operation as the lone Pre-Sales engineer for the region• Rapidly grew our business from by 400% from 2008-2010 and built a team of 7 engineers spreadacross China, Singapore, India & Australia• Developed successful channel partners in Japan, Korea, China, Thailand, Indonesia, Malaysia, and the Philippines• Lead evangelist for OPNET technology in the region• Ensure that future product/business strategies meet the requirements of APAC customers• Provide input to Senior Management on growth plans, channel development and marketing
  • Opnet Technologies, Inc.
    Senior Technical Director
    Opnet Technologies, Inc. Jun 2006 - Nov 2007
    • One of the lead engineers in the Professional Services division• Managed high-visibility client projects and also developed additional services business• Started a single engineer assignment at the Department of Homeland Security and grew it into a large project with multiple engineers on-site and a multi-million dollar product sale in less than 1 year• Acted as a mentor to junior consultants• Worked closely with sales/pre-sales in developing additional opportunities for product/services revenue within my client base
  • Opnet Technologies, Inc.
    Technical Director
    Opnet Technologies, Inc. Jun 2005 - Jun 2006
    • Began to play a senior role in high-profile client implementations• Recognized internally as one of the top Network Performance Management resources• Successful engagements completed throughout the world; Bulgaria Telecom, Cable & Wireless, Barclay’s Capital, US CENTCOM• Participated in product development/strategy• Developed product presentations and delivered them at our annual user conference, OPNETWORK
  • Opnet Technologies, Inc.
    Software Engineer
    Opnet Technologies, Inc. Jun 2003 - Jun 2005
    • Provided software development/implementation support for various US government clients• Built custom network data reporting solution for DoD• Multiple engagements with Telefonica España that resulted in their becoming one of our flagshipcustomers• Began to earn a reputation within OPNET as “always delivering” – received additional funding fromTelefonica on the condition that I specifically continue to support them

Mike Ernst Skills

Pre Sales It Strategy Sales Engineering Application Performance Management Capacity Planning Cloud Computing Enterprise Software Soa Saas Software Engineering Software Development Network Performance Management Program Management Professional Services Strategy Mpls Sales Enablement Telecommunications Product Management Security Opnet Channel Partners Tcp/ip Python Team Leadership Cross Cultural Teams Virtualization Linux Project Management

Mike Ernst Education Details

  • The Johns Hopkins University
    The Johns Hopkins University
    Computer Science
  • University Of Maryland
    University Of Maryland
    Computer Science
  • University Of Maryland
    University Of Maryland
    Finance

Frequently Asked Questions about Mike Ernst

What company does Mike Ernst work for?

Mike Ernst works for Greynoise Intelligence

What is Mike Ernst's role at the current company?

Mike Ernst's current role is Head of Sales Engineering.

What is Mike Ernst's email address?

Mike Ernst's email address is er****@****hop.com

What is Mike Ernst's direct phone number?

Mike Ernst's direct phone number is (877) 333*****

What schools did Mike Ernst attend?

Mike Ernst attended The Johns Hopkins University, University Of Maryland, University Of Maryland.

What skills is Mike Ernst known for?

Mike Ernst has skills like Pre Sales, It Strategy, Sales Engineering, Application Performance Management, Capacity Planning, Cloud Computing, Enterprise Software, Soa, Saas, Software Engineering, Software Development, Network Performance Management.

Who are Mike Ernst's colleagues?

Mike Ernst's colleagues are Matthew Remacle, Brianna Cluck, Jen Dooley, Daniel Grant, Robert Fontaine, Jennifer Meighan Dyszkiewicz, Daniel Barton.

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