Mervyn O'Connell Email & Phone Number

Netherlands

Australia (Oct-Mar) & Netherlands (Apr - Sept)

Melbourne, Victoria, Australia

Focus shifts toward value generation through two major initiatives: - Led an International insights project. Integrated data from 14 business systems across the EMEA and APAC regions to deliver a daily snapshot of International business performance. - Created a process using artificial intelligence and Microsoft Power Apps to ingest data from customer.

Blackburn, Victoria, Australia

Lead a boutique informatics team & formalized Community of Practise (COP):- Partner with SVP on crisis management & pulse dashboards during the early days of the pandemic.- Coordinate local & global teams. Aid decision-makers in our path toward operational stability - Lead a small team of engineers to integrate all APAC ERPs into our global data.

Blackburn, Victoria, Australia

Technically focused role with user training.- Review of six BI tools across four vendors & lack of available internal support after M&A. - Architected a full-stack BI re-platform to a single manageable Microsoft BI stack. - Stakeholder & Project management. A small team of contractors was hired to assist. - Consolidation of buried logic in various systems.

Blackburn, Victoria

One man Business Intelligence team servicing Finance and Sales. - Process documentation, reporting, some advanced analytics, automation & data literacy advocation. - Reduce ongoing maintenance through the empowerment of my team with data best practices. Teach a team to fish.....- System integration ERPs (Infor & Pronto), CRM (Salesforce), and SIOP (Demand.

Telco & Mobile

• Generate insightful information and visualisations utilising internal and external data sources.
• Specialise in finance/billing processes, UAT/production environment patches, credit risk and reporting on identified trends.
• Analysis of acquired business units with an aim of consolidating practises and procedures.
• Gain familiarity with newly acquired technologies, utilise knowledge gained to propose innovative enhancements and solutions within UPC.
• Procedure analysis with a view of improving efficiency and effectiveness through process mapping and automation of manual tasks and reports.

Houses Of The Oireachtas

• Assist VIP officials with IT related tasks and government projects.
• Communicate proposals efficiently and effectively to a wide range of audiences.
• Rapidly assess potential issues, proposing workarounds and solutions in a timely manner.
• Project involvement from proposal to finish while documenting all new and improved processes.
• Installation, configuration and administration of asset tracking system
• Asset tracking administrator of mobile, peripheral and infrastructure hardware

• Provide service-desk based support through telephone, email and walk up.
• Ability to communicate complex technical information to users with varying levels of computer experience.
• Manage 1300 workstations and printing facilities.
• Demonstrate experience and familiarity with a variety of PC hardware and software, including entire pc refurbishment.

Business Information Systems, Health Information Systems Research Centre

• Predictive Analytics Platform Project goal: Redesign a commercial predictive analytics platform to facilitate multi user operation and visualizations, while maintaining core patented functionality.
• Analysis of legacy system & conceptualised back end functionality in preparation for system overhaul.
• Architecte robust multi-user web service environment upon FORTRAN analytics engine.
• Managed stakeholders, oversaw development and tested new platform throughout project lifecycle.Health Information Systems Research CentreProject goal: Investigation of electronic Early Warning Systems (eEWS) and their.
• Examining the impact of Body Area Network wireless sensors vs traditional data collection methods.
• Contribute to research papers in the area of clinical decision making and factors that influence decisional outcomes.

• Identified a niche in the computer repair market in the area surrounding the university campus. Isolated the most common problems experienced by students and established a brand built on reliability and competitive.
• Successful implementation of a Social Media Strategy
• Inventory management
• Training of new hires
• Customer Support
• Hands on Computer & Laptop RepairCork Student Laptop Repair, now run under new ownership offering free evaluation and urgent same day laptop repair service, technical support, data recovery, and virus removal.

• Undertook a range of technical projects, including process automation & systems migration.
• Responsible for monitoring of build servers, updates & running of build scripts.
• Developed & implemented new test scripts using.NET technologies, migrated from PERL based system.
• Maintained internal sites & supported over 150 developers with the development of tools & automation of manual processes.